Detail of : Guest Services Representative - Winnie Palmer Hospital VFT Varies Shift Job Opening in Orlando
Department: WPH Guest Services Status: Variable Full Time Shift: Varies ReqID: req34319
The Guest Services Representative provides directions to guests/team members within the hospital system, and the Orlando area.
The shift is typically 2nd shift but must have availability to be a back up for 3rd shift and weekends (Fri, Sat, Sun)
High School diploma or equivalent. Experience
Two (2) years of experience in a customer service setting.
Escorts guests to their in-hospital destinations as needed.
Maintains current knowledge of hospital personnel, departments and their locations in order to refer guests to the appropriate department or person.
Provides information to all hospital team members.
Responds to needs of guests/team members either on the phone or in person.
Makes rounds on a regular basis of patient areas to identify and meet patient/visitor needs.
Maintains excellent working relationships with all hospital staff, management, and departments such as Volunteers, Social Work, and Home Health.
Assists Social Service with transportation and hotel or flight arrangements for patients and their families.
Displays a caring attitude as well as sensitivity to the needs/concerns of customers.
Presents a professional image in dress, hygiene and communications skills.
Maintains reasonably regular, punctual attendance consistent with policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all policies and procedures.
Other Related Functions
Attends in services/meetings as required.
Completes all mandatory education.
Assume the responsibility for professional growth and development
Other duties as assigned.
ADDRESS: 83 W Miller St Orlando FL 32806
ABOUT ORLANDO HEALTH
is one of Florida's most comprehensive private, not-for-profit healthcare networks, and is based in Orlando, FL. Our facilities, advanced medical treatments and procedures, and highly qualified staff have distinguished as a healthcare leader for nearly two million Central Florida residents and 10,000 international visitors annually.
For further information, please refer official source from Orlando Health on following link below. To find out where you fit in, please visit :
Only qualified candidates that meet with the above requirements would be processed in this recruitment.
Only short listed candidates will be notified.
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