Customer Service Rep I Job Openings by Hubbell Incorporated in Shelton
28 days ago
Hubbell Incorporated Hiring 2020 - Hubbell Incorporated offer a chance to fill Customer Service Rep I that will be placed in Shelton.
Hubbell Incorporated Job Vacancies 2020
Detail of : Customer Service Rep I Job Openings in Shelton
was founded in 1888 and has grown into an international manufacturer of quality electrical, lighting and power solutions with more than 75 brands used and recognized around the world. Our founder, Harvey Hubbell, developed tooling and equipment to serve the growing demand for new assembly and manufacturing machinery during the industrial revolution. An early, and one of many patents awarded, came for the creation of the first practical method to control electricity through the pull chain socket that remains unchanged today. As a market leader in reliable, electrical solutions, we provide more than half a million products delivered through our various business groups. Hubbell is committed to continually innovating solutions that work, transforming old products with new ideas, and ensuring that we Energize, Enlighten and Empower the communities that support us.
Hubbell Commercial & Industrial (HCI) provides solutions for a broad range of non-residential and residential construction, commercial and industrial applications along with high-voltage test and measurement solutions. As a leading global manufacturer and supplier in multiple markets, we have quality products that serve the commercial construction, datacom, industrial light, industrial heavy, high voltage, residential and oil & gas markets. HCI has built its success through strong leadership, employee and customer loyalty and an exceptional sales force.
As an entry level Customer Service Professional, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, handling requests via telephone and email and providing support needed in a timely, professional and courteous manner in a fast-paced, high volume environment.
Duties and Responsibilities
Ensure every customer interaction is handled with the highest possible quality.
Provide knowledgeable answers to questions about product pricing, availability, and shipment tracking, in a professional and timely manner.
Process requests for proof of delivery.
Process product return requests.
Accept ownership of things that cannot be resolved immediately. Provide follow-ups as needed.
Document and update customer records based on interactions.
Advise Customer Service Management of any obstacles and/or opportunities to make things easier for customers (difficult customers, extended production dates, etc.).
Skills and Experience
Excellent customer service skills
Computer literacy and ability to learn new computer software programs
Excellent written and oral communication skills; strong organizational skills and attention to detail
High school diploma or equivalent.
1 to 2
For further information, please refer official source from Hubbell Incorporated on following link below. To find out where you fit in, please visit :
Only qualified candidates that meet with the above requirements would be processed in this recruitment.
Only candidates that meet the above qualification will be shortlisted.
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