Detail of : Part Time Client Services Representative Job Openings in Fayetteville
Marketing Research – Client Services RepresentativeFieldwork Webwork | Fieldwork Anywhere – Online and Non Traditional Research Division headquartered in downtown Chicago.Fieldwork has been a leader in world-class marketing research services and facilities for over 35 years. As market research has expanded from the standard focus group to incorporate other methodologies and technologies, Fieldwork has expanded with it.We have 16 state-of-the art facilities across the US, a multi-market project management team that covers the globe, and recruiting and facilitation capabilities for any type of project in any location. We offer solutions and support for online research, ethnographic research, usability research, convention research, unique and creative spaces, and focus groups.Job Description: Part Time Client Services Representative responsible for hosting online interviews nationwide and internationally. · Responsible for successfully testing respondents’ technology prior to interview.· Responsible for hosting online projects including setting up each project with our online tools.· Troubleshooting any technical issues experienced during tech test or online interviews.· Written and verbal communication with clients and vendors in regards to online interviews and respondent management.· Work closely with the project management team to ensure success for all online interviews.· Recruiting from database or provided sample respondents to participate in online and in person research.· Other tasks may be included as the employees Manager requests.The ideal candidate must be willing to work in a virtual office environment from home and be a self-starter with excellent written and oral communication skills. Must be detail oriented, a team player, strong organizational skills and have the ability to build and maintain business relationships. This position does require occasional travel.Job Type: Part-timePay: $10.00 - $13.00 per hourBenefits:401(k)
Schedule:Monday to Friday
Application Question(s):How many years of Call Center experience do you have? How many words per minute can you type?
Experience:Customer service: 2 years (Preferred)
Work Location:Multiple locations
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