Job Detail

Patient Advocate Job Openings by ITx Companies in Findlay

ITx Companies Careers 2021 - ITx Companies invite the candidates to fill Patient Advocate that will be placed in Findlay.

ITx Companies Job Vacancies 2021

Detail of : Patient Advocate Job Openings in Findlay

Patient Advocate
Call Center/Customer Service – Findlay, OH
IntelliHARTx, LLC (pronounced in-tell-ah-hearts, aka ITx) is a contact center located in downtown Findlay, Ohio and Kingsport, Tennessee. Our Patient Advocates call our client’s patients with outstanding medical balances and help them setup payments to resolve them, answer questions about the balances, and report issues back to the health systems. We have a unique, yet simple concept that achieves great results (and not just monetary). Being kind and friendly goes a long way! Our training is designed to ensure our Patient Advocates are performing at a high level of customer service to achieve rewarding results. We have a great team based work environment, and we feel good about the work we do and the careers we are building!
What we’ll love about you:
High school diploma or equivalent education required
Basic insurance and medical terminology, preferred but not required
Previous call center and/or customer service experience, preferred or the ability to train in expectations
High emotional intelligence; ability to empathize while leading conversation to balance resolution
Positive, get the job done attitude and passion to help patients


What you’ll do:
In your own cubicle, you will answer phones and make calls to patients to take payments and resolve their balances
Work an 8-hour shift between 8am-9pm Monday-Friday, rotating shifts are 8am-4:30pm, 9am-5:30pm, and 12:30-9pm (evening shift required, no weekends!)
Help relieve the burden of an outstanding balance by working with patients and their family’s budgets to setup payment plans
Explain new medical balances including details of date of service and/or insurance coverage or lack thereof


Why work here: Competitive pay & Full Time 40 hours/week
PTO/sick time after 90 days
Company sponsored life insurance with supplemental buy up options
Great co-workers
Gain valuable healthcare experience


We are always looking for great people to join our team, so if you are passionate about customer service, enjoy working with a fantastic team, and are motivated to make a difference in patients’ lives every day then apply today with IntelliiHARTx!

If you feel that you can meet the qualification and up to the challenge, please send directly through :

Notes :
  • All applications are appreciated and will be treated confidentially.
  • Only short-listed candidates will receive responses.

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