Phlebotomy Service Rep II Job Openings by Quest Diagnostics in Lawton
30+ days ago
Quest Diagnostics Vacancies 2020 - Quest Diagnostics call the best people to apply Phlebotomy Service Rep II that will be placed in Lawton.
Quest Diagnostics Jobs 2020
Detail of : Phlebotomy Service Rep II Job Opening in Lawton
Go the extra mile. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.
In Patient Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, Patient Service roles are tremendously important – it is a patient-focused role where it is essential to remember that there is a life and person behind every test tube. Your skills are critical, as is your ability to work with the patients. The role is varied and offers a developing career in Phlebotomy due to the scale and reach of Quest. You can grow and improve your skills in a fast-moving, supportive team environment. Most importantly, you can help us make a real difference.
Phlebotomy Service Rep IIFloat Diagnostic Laboratory of Oklahoma8am-5pm Monday-Friday
Show up for work, on time and prepared to perform all tasks and processes, each and every scheduled work day and to remain performing those duties throughout the entire assigned work schedule for that day. Perform all tasks and processes assigned by your immediate supervisor including all tasks and processes you are fully qualified to perform and all tasks and processes assigned that you may be over-qualified to perform. Perform the previous two job duties/functions as a collaborative member of your work team and with a personal disposition that is positive and supportive of your fellow team members. Collection of blood and urine specimens using various techniques and devices. Accession patient information and tests into the Care 360 system. Process all types of specimens collected. Obtain billing information from patients and ICD-10 information from clients when necessary. Communicate effectively and politely with internal and external customers.
Required Knowledge: Knowledge of Venipuncture techniques using vacutainer needles and hubs, butterfly devices, safety needle and syringes.
Required Experience: Proficiency in collecting blood specimens from all age groups including pediatrics and geriatrics. Ability to handle large volumes of patients in a timely manner. Ability to successfully interact with all DLO departments and DLO clients. Ability to use a computer and keyboard.
Special Requirement: May need to meet the client’s needs by coming in early or staying late when necessary. May be relocated as business needs require.
The Patient Services Representative IIFloat (PSR IIFloat) represents the face of our company to patients who come to , both as part of their health routine or for insights into life-defining health decisions. The PSR IIFloat draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR IIFloat has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. This role will direct daily activity at a Patient Service Center (PSC) or In-Office Phlebotomy (IOP) and could also lead one or more PSR on site. The PSR IIFloat will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center, in a house call environment, long term care or as business needs dictate.
Job Accountabilities (Responsibilities) Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
Administer oral solutions according to established training.
Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.
Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.
Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Assist with compilation and submission of monthly statistics and data.
Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
Complete training courses and keep up-to-date with the latest phlebotomy techniques.
Travel to Territory Manager meeting if held off-site or off normal shift.
Participate on special projects and teams.
Stay-up-to-date on company communications and assist with the distribution of technical information to the work group.
Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standing Operating Procedure (SOP).
With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures.
Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur.
Assist with the preparation of schedules for the assigned work group or PSCs.
Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur.
Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required.
Assist supervisors with the implementation of SOPs for phlebotomy services in accordance with guidelines.
Ensure facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.
Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on site and provide regular input to the group lead or supervisor.
Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
Committed to all policies & procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
Must be able to make decisions based on established procedures and exercise good judgment.
Must have reliable transportation, valid driver license, and clean driving record, if applicable.
Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy locations with minimal notice.
Capable of handling multiple priorities in a high volume setting.
Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business.
Physical Requirements Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.
Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.
Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.
Position requires travel.
Extensive use of phone and PC.
Fine dexterity with hands/steadiness.
[All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities.
All duties and requirements are essential job functions.]
High school diploma or equivalent.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred. Required
If you match the profile and are interested in this exiting career opportunity, please apply in confidence by filling online application form at :
All applications are appreciated and will be treated confidentially.
Only candidates that meet the above qualification will be shortlisted.
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