Detail of : Receptionist-Psychiatry & Psychology Job Openings in Dubuque
The Psychiatry & Psychology Department at Clinic is hiring a full-time Receptionist to provide customer service to our patients while working in a close team of receptionists, clinical staff, and providers.
Schedule: Averaging 35 hours per week. Shifts scheduled Monday-Friday between the hours of 7:15 am-5:15 pm. No nights, weekends, or holidays! This position is eligible for full benefits. What you'll be doing: Demonstrate effective customer service skills by greeting customers in a polite, prompt, helpful manner, and provide any necessary instructions or directions.
Communicate clearly with customers via telephone and in person, and relay necessary messages to staff.
Perform a variety of clerical duties, which may include but not limited to: scheduling functions, insurance questions, accepting payments and balancing cash drawer.
Review, update or obtain customer information making necessary changes to ensure correct billing. Set up new insurance coverage as needed.
Assist customers with self-service systems as applicable, which may include but not limited to: online patient portals, electronic kiosks, etc.
Learn the detailed computer, phone, scheduling and registering systems used on a daily basis. provides an in-depth training program for all new employees.
Complete all other assigned projects and duties.
Knowledge, Skills and Abilities: Education: Equivalent to a high school education. Experience: From three months to one year of similar or related experience. This position will require a high attention to detail while working at a fast pace on the computer, phone, and with our patients. Ideal candidates have some experience with insurance processing, office
If you feel that you can meet the qualification and up to the challenge, please send directly through :
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Only short listed candidates will be notified.
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