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Call Center Representative Job Openings by Pelican Larry's Raw Bar and Grill in Indianapolis

Pelican Larry's Raw Bar and Grill Vacancies 2021 - Pelican Larry's Raw Bar and Grill call a new worker to fill Call Center Representative that will be placed in Indianapolis.

Pelican Larry's Raw Bar and Grill Jobs 2021

Detail of : Call Center Representative Job Opening in Indianapolis

Job Summary We are looking for a friendly and hard-working Call Center Representative to join our growing team. You will be responsible for answering all incoming calls and emails, handling customer questions and complaints, and transferring potential leads to our sales team. Candidates should have an outgoing and positive demeanor, a positive work ethic, and have a track record of working well with others in a team environment. We prefer applicants who have some customer service experience, but we are willing to train the right person. Responsibilities Respond to incoming calls and messages in a timely manner throughout shift
Identify customer questions, complaints, concerns, and overall needs
Provide sufficient answers and solutions to all customer queries
Handle customer complaints respectfully and professionally
Redirect customers to appropriate departments and teams when appropriate
Generate leads for sales team by screening callers and identifying potential sales opportunities
Meet or exceed call quotas and sales assist quotas, both personally and as a team unit
Follow all communication procedures, policies, and guidelines during every customer interaction

Requirements and Qualifications High school diploma or equivalent (GED)
Customer service experience preferred
Familiarity with CRM systems a plus
Excellent communication and time management skills
Ability to multitask
Outgoing and friendly personality

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For more detail information about the program, please refer official source from Pelican Larry's Raw Bar and Grill on following link below. If you meet these requirements, please register yourself at :

Notes :
  • Application will be treated strictly confidential .
  • Only qualified, short-listed applicants will be invited for furthers process.

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