Patient Service Representative Job Openings by Desert Clinic Pain Institute in Rancho Mirage
24 days ago
Desert Clinic Pain Institute
Desert Clinic Pain Institute Vacancies 2020 - Desert Clinic Pain Institute give away an opportunity to fill Patient Service Representative that will be placed in Rancho Mirage.
Desert Clinic Pain Institute Recruitment 2020
Detail of : Patient Service Representative Job Opening in Rancho Mirage
Exciting opportunity to be a part of a dynamic and collaborative team providing holistic care to restore physical and emotional functioning and improve quality of life for those with chronic pain. Seeking motivated, compassionate, and committed team players with strong interpersonal and communication skills. The successful candidate will be organized, adaptable, efficient, and able to prioritize multiple tasks in an evolving environment.Desert Clinic Pain Institute (https://www.desertclinics.com/) is a fast-growing company inventing better ways of delivering healthcare. We offer opportunities for growth and advancement. We recognize and reward performance. Come help us transform healthcare delivery.We offer a competitive compensation package, which includes a comprehensive benefits package (Medical, Dental, Vision & 401k)! Compensation is based on experience and credentials.PurposeProvide support to a transdisciplinary team providing healthcare to complex care patients with chronic pain in a healing environment aimed at restoring physical and emotional functioning and improving overall quality of life.Areas of Responsibility: The essential functions of the job include, but are not limited to, the following areas (subject to change):Welcomes and greets patients as they walk in through the door. They keep patients updated on their wait time and offers them water / coffee. Answers all calls throughout the day in a professional manner and directs calls to the appropriate staff member Set a healing environment slideshow on TV in lobby area and set up for treatments for the day. Check and print service schedule roster for patients to reference at display. Enrollment of new patients – thoroughly explaining the program treatments and attendance requirements. (offer transportation for phase 1, check insurance eligibility, capture photo, add patient to profile, enter demographics) Warmly welcome patient at time of check-in. Check-in all patients in EHR & obtain vitals (blood pressure, temperature, height, weight, pain levels) Update patient information (address, phone number) Capture/Upload patient photos (face only) into EHR. Provide stellar customer service when assisting patient in creating one month schedule. (Any scheduling conflicts/questions freely direct to supervisor) Ensure patient's always have a once a month medical check-up and scheduling evaluation for research, HBA1C and UDS collection. Provide all patients with name tag Remove patient name from sign in sheet after sign in (HIPPA) Medical check-up days: Forefront in morning/Regulate flow in afternoon. Print CURES reports prior for phase 1 day and medical day prior. Maintains safe and clean working environment by complying with procedures, rules, and regulations Protects patients and employees by adhering to infection-control policies and HIPAA protocols Upholds company vision and value Performs other duties consistent with the above responsibilities
Minimum Qualifications· High school graduate or equivalent· Certified Medical Assistant license (Required)· Excellent customer service skills· Strong proficiency in medical terminology· Strong computer skills, including Word, Excel, and PowerPoint· CPR/BLS certification preferredJob Type: Full-timeBenefits:401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Paid time off Parental
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