University of South Carolina Careers 2021 - University of South Carolina call the best people to apply Administrative Assistant that will be placed in Columbia.
Administrative Specialist II
USC Upstate College/Division Level
UPS Health Services
Advertised Minimum Salary
Advertised Salary Range
$26,190$35,000; Salary commensurate with education and experience.
Location of Vacancy
USC Upstate, Spartanburg, SC
Hours per Week
Monday – Friday; 8:30am – 5pm; Extended hours maybe required during peak periods.
Type of Staff Position
Full-time Equivalent (FTE)
Job Search Category
The System is comprised of the state’s flagship university in Columbia (founded in 1801 and currently one of the top 50 “Best Colleges” according to U.S. News and World Report), three regional comprehensive universities ( USC Aiken, USC Beaufort and USC Upstate), and Palmetto College consisting of four two-year campuses ( USC Lancaster, USC Salkehatchie, USC Sumter, USC Union and Fort Jackson/Extended University). Together, the USC System institutions offer more than 450 degree programs on campus and online and are uniquely positioned to meet the state’s educational, cultural, health and research needs. The System employs nearly 14,000 people who work daily to improve the lives of students, fellow South Carolinians and the world. Our diverse engaged faculty and staff enjoy a dynamic and intellectually stimulating work environment.
At the , we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.
Benefit Eligibility Type
Full-Time Equivalent (FTE)
South Carolina Retirement
State Insurance Programs
Advertised Job Summary
The Health Services full-time administrative assistant plans, coordinates, and performs functions which support Health Services’ daily operations, campus communications, and provides University health compliance administrative support. Provides excellent customer service, and represents Health Services to the campus community and outside entities. Supports the University strategic goal of advancing equity, wellness and civility at USC Upstate.
Facilitate administrative aspects front office patient appointment processing from initial scheduling, patient registration, check out and reconciling financial transactions. Utilize the electronic health record ( EHR ) to accurately document scheduling, registration and billing services. Answer phone calls to schedule appointments, respond to general service provision questions, and refer medical inquiries to clinical staff. Maintain accuracy of patient records.
Maintain full functioning of Electronic Health Records software including facilitating updates, and assisting clinic to maximize use with available features and clinic needs. Assist in assessment , implementation and training with new features. Work with software vendor, IT department and any interfacing software companies (i.e. lab) . Communicate with needed parties to resolve problems with software, hardware and network. Enter tickets and provide general troubleshooting as needed. Communicate issue to University IT support staff with computer equipment, software and hardware issues. Communicate and disruption of availability with Health Services staff and leadership.
Plan, coordinate, and perform immunization compliance related activities in accordance with USC Upstate Health Services policies and procedures.
Assist in development of web, written and verbal communication regarding immunization requirements. Collaborate with IT, Enrollment services and
Housing Departments in managing compliance deadlines and status. Assist in reporting needs should it be required for outbreak management. Scan
and electronically transfer immunizations and medical documentation into the patient medical record. Compiles and maintains files, reports, databases,
and spreadsheets from databases including but not limited to EHR , Banner, PeopleSoft, SIMON , Quest Diagnostics, etc.
Work collaboratively with business manager and clinical supervisors in scheduling clinical and administrative staffing for daily operations, special
events, high and low volume periods. Work with administrative and events staff from other departments requesting Health Services presence. Adjust
schedule as needed for increased and decreased volume, staff illness and vacations. Accurately enter schedule into EHR , Microsoft and other
calendars as needed. Trains university staff on software as needed.
Other duties as assigned.
Minimum Qualifications (Classified and Unclassified positions)
Bachelor’s degree, or high school diploma and 5 years work experience in a related requiring substantial customer service/client interaction, 3 years work experience in a medical office setting with electronic medical records; or equivalency. A successful background check is required.
Highly desirable: Proficiency with systems (Banner, PeopleSoft, etc.) Familiarity with USC procedures and offices.
Work with confidential records/information. Use of electronic medical records. Knowledge of HIPAA policies. Ability to effectively plan and organize work activities and prioritize task completion according to schedules and goals. Demonstrated ability to effectively communicate including professional writing. Ability to deal courteously and effectively with the public. Ability to exercise judgement and discretion in interpreting and applying policies and procedures. Ability to train other employees. Demonstrated proficiency with Microsoft outlook email and calendar, data and report management using Excel spreadsheets and Microsoft programs. Proficiency with USC systems (Banner, PeopleSoft, etc.) Familiarity with USC procedures and offices. Flexibility and the capacity to adapt to rapidly changing systems.
Safety Sensitive or Security Sensitive
Hazardous weather category
Number of Vacancies
Desired Start Date
If Research Grant/Time Limited, give end date
Job Open Date
Job Close Date
Open Until Filled
Special Instructions to Applicant
Quicklink for Posting
The does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.
Required fields are indicated with an asterisk (*).
This Upstate position is located in Spartanburg, South Carolina.
Do you wish to continue applying for this position?
Do you have at least a bachelor’s degree and 1 year of related experience, or high school diploma and 5 years work experience in a related area requiring substantial customer service/client interaction, 3 years work experience in a medical office setting with electronic medical records; or equivalency?
Are you willing and able to submit to a pre-employment background check that may include, but it is not limited to, criminal history, national sex offender search and motor vehicle history as a condition of hire?
List of References and Contact Information
Other Supporting Documents
Should you meet the qualifications required, please register and apply to University of South Carolina website with link as follow :