Job Detail

Front Desk Agent Job Openings by MyPlace Hotel in Council Bluffs

MyPlace Hotel Vacancies 2020 - MyPlace Hotel present a chance to apply Front Desk Agent that will be placed in Council Bluffs.

MyPlace Hotel Recruitment 2020

Detail of : Front Desk Agent Job Openings in Council Bluffs

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.ResponsibilitiesPerform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments

SkillsWork experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Degree in hotel management is a plus

Job Type: Part-timePay: $11.00 - $13.00 per hourSchedule:8 hour shift
Holidays
Weekends

Work Location:One location

Communication method(s) used:Email
Phone
In person

Work Remotely:No


If your qualification is matched with the requirement above, please submit your online application directly through MyPlace Hotel system at :

Notes :
  • All applications will be treated confidentially.
  • Only short-listed candidates will receive responses.

If you are not interested in Front Desk Agent Council Bluffs November 2020 MyPlace Hotel above, you can try to find your job by read related jobs from another company in Council Bluffs below.

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