Front Desk Agent Job Openings by La Quinta Inns & Suites in Daytona Beach
30+ days ago
La Quinta Inns & Suites
La Quinta Inns & Suites Vacancies 2020 - La Quinta Inns & Suites provide an opportunity to apply Front Desk Agent that will be placed in Daytona Beach.
La Quinta Inns & Suites Recruitment 2020
Detail of : Front Desk Agent Job Openings in Daytona Beach
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.ResponsibilitiesPerform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments
SkillsWork experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with SynXis preferred but not required Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Degree in hotel management is a plus
Job Types: Full-time, Part-timePay: $10.00 - $12.00 per hourSchedule:8 Hour Shift Day shift Holidays Night Shift Weekends
COVID-19 considerations: We have installed plastic barriers at our front desk, as well as requiring all guests entering the lobby to be wearing a mask.Experience:Front Desk: 1 year (Required) customer service: 1 year (Required)
Education:High school or equivalent (Required)
Communication method(s) used:Email Phone Chat In person
Hours per week:20-29 30-39
This Job Is Ideal for Someone Who Is:People-oriented -- enjoys interacting with people and working on group projects Detail-oriented -- would rather focus on the details of work than the bigger picture High stress tolerance -- thrives in a high-pressure environment
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