Job Detail

Front Desk Agent Job Openings by La Quinta Inns & Suites in Daytona Beach

La Quinta Inns & Suites Vacancies 2020 - La Quinta Inns & Suites provide an opportunity to apply Front Desk Agent that will be placed in Daytona Beach.

La Quinta Inns & Suites Recruitment 2020

Detail of : Front Desk Agent Job Openings in Daytona Beach

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.ResponsibilitiesPerform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments

SkillsWork experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with SynXis preferred but not required
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Degree in hotel management is a plus

Job Types: Full-time, Part-timePay: $10.00 - $12.00 per hourSchedule:8 Hour Shift
Day shift
Night Shift

COVID-19 considerations:
We have installed plastic barriers at our front desk, as well as requiring all guests entering the lobby to be wearing a mask.Experience:Front Desk: 1 year (Required)
customer service: 1 year (Required)

Education:High school or equivalent (Required)

Language:Spanish (Preferred)

Communication method(s) used:Email
In person

Hours per week:20-29

This Job Is Ideal for Someone Who Is:People-oriented -- enjoys interacting with people and working on group projects
Detail-oriented -- would rather focus on the details of work than the bigger picture
High stress tolerance -- thrives in a high-pressure environment

Company's website:

Benefit Conditions:Only full-time employees eligible

Work Remotely:No

For more detail information, please refer official source from La Quinta Inns & Suites on following link below :

Notes :
  • Only qualified candidates that meet with the above requirements would be processed in this recruitment.
  • Only short-listed candidates will be contacted.

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