Job Detail

Medical Front Desk Receptionist Job Openings by TotalCare in Denton

TotalCare Careers 2020 - TotalCare offer a chance to fill Medical Front Desk Receptionist that will be placed in Denton.

TotalCare Recruitment 2020

Detail of : Medical Front Desk Receptionist Job Opening in Denton

POSITION DESCRIPTION: The Front Office Specialist will be required to provide exceptional customer service for our patients; check-in patients, verify insurance and collect appropriate funds for visits, in an extremely fast-paced work environment.MAJOR AREAS OF RESPONSIBILITYThe primary responsibilities of a Front Office Specialist may include:Answer phone calls, transfer to appropriate department/individual
Book patient appointments and process walk-ins
Confirm patient appointments for the next clinic day
Process patients’ paperwork, ensuring all fields and data is obtained
Copy/scan patient insurance card & driver’s license into a database
Verify patients’ current insurance, obtain benefits and eligibility
Scan patient information into eClinicalWorks
Interact with patients regarding the collection of funds for both current and past due amounts
Balance cash drawer daily
Responsible for maintaining cleanliness and presentation of the office lobby
Responsible for organization and presentation of Front Desk area

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIESMust be able to read, write and speak English
Must be computer literate; experience with EMR (Electronic Health Records) is preferred
Must have excellent communication & customer service skills
Ability to work in a fast-paced environment
Regular attendance and timeliness are essential functions of this position and require regular and punctual employee presence
Ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch or other sources)
Ability to work in an extremely fast-paced work environment and maintain patient volume and flow
Ability to multi-task and to change course of action or tasks as needed
Excellent customer service and verbal communication skills
Ability to handle pressure from patients, office staff and providers

EDUCATION AND EXPERIENCEMinimum of 2 years Front Desk Specialist experience in Family Practice or Urgent Care Clinic
Possess Time Management abilities
General office skills required (ability to type, use calculator and other office equipment)
Must have a positive and professional attitude
Must be self-directed, exhibit team member attributes and have “customer-first” skills
Extensive Knowledge and understanding of the following are required:

- Insurance benefits and verification processes – minimum of 2 years- Patient balance collection processes- HIPAA- Texas Patient Privacy LawsPHYSICAL DEMANDSThese physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions.Sedentary and usual office working conditions with little, if any, physical exertion or hazard; this job involves no greater exposure to blood, bodily fluids or tissues than would be encountered by a visitor; the normal work routine involves no exposure to blood, bodily fluids or tissues
Must be able to sit for 8 to 10 hours daily
Minimal lifting (up to 20 lbs.)
Minimal bending

WORK ENVIRONMENTWhile performing the duties of this job, the employee is occasionally exposed to sickly patients who are checking in for medical services.
The noise level in the work environment is usually quiet to moderate, depending on patient flow.

CONCLUSIONThis job description is intended to convey information essential to understanding the scope of the Front Office Specialist position and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Job Type: Full-timePay: $10.00 - $17.00 per hourBenefits:Dental insurance
Health insurance

Medical Specialty:Urgent Care

Schedule:12 hour shift

Work Location:One location

Job Duties:Greeting visitors
Scheduling
Answering and routing phone calls

Financial Duties:Processing payments

This Company Describes Its Culture as:Detail-oriented -- quality and precision-focused
Outcome-oriented -- results-focused with strong performance culture
Stable -- traditional, stable, strong processes

For further information, please refer official source from TotalCare Career Center on following link below. If you meet the requirement and are interested in building a future career with TotalCare, please register yourself at :

Notes :
  • Application will be treated strictly confidential .
  • Only short-listed candidates will receive responses.

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