Detail of : Regional Customer Service Specialist Job Openings in Atlanta
West Shore Home is growing at an explosive rate! For our Customer Service Specialist role, we are searching for an independent worker who excels at building relationships with our customers and actively works towards resolving their questions/issues. This specialist will ensure that each interaction with West Shore Home exceeds expectations, delivering a truly 5-star experience.Customer Service Candidates: Excel at critical thinking, act as an investigator to get to the bottom of our customers needs Handle both inbound and make outbound calls each day to existing customers Establish long-term, lasting relationships with our customer base Use product knowledge to resolve issues through questioning and trouble-shooting techniques. Are accountable for working in Salesforce, ordering necessary parts through manufacturers, and scheduling service visits. Interact with manufacturers to trouble-shoot and resolve issues.
Customer Service Candidates: Must be willing to work full-time from our Atlanta office Thrive off independent work with minimal supervision and high accountability Possess the ability to work quickly and efficiently while multitasking Embody the mission and spirit of West Shore Home in communication with customers
West Shore Home is changing the way everyone looks at the home improvement industry. Are you the next professional ready to create change in a highly-productive work environment?It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, West Shore Home will provide reasonable accommodations for qualified individuals with disabilities.Job Type: Full-timePay: $18.75 per hourBenefits:401(k) matching Dental insurance Disability insurance Employee discount Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance
Experience:Customer Service: 1 year (Required)
Work Location:Multiple locations
This Job Is Ideal for Someone Who Is:Dependable -- more reliable than spontaneous Detail-oriented -- would rather focus on the details of work than the bigger picture
Should you meet the qualifications required, please register and apply to West Shore Home website with link as follow :
All applications are appreciated and will be treated confidentially.
Only shortlisted candidate will be proceed on the next step.
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