Third Street Community Clinic Inc Recruitment 2020 - Third Street Community Clinic Inc assign a chance to apply Chief Operating Officer that will be placed in Mansfield.
Position: Chief Operating Officer
Established in 1994, Third Street Family Health Services (TSFHS) is a regional not-for-profit community health center providingmedical, dental, OB/Gyn, pediatric, community outreach, and behavioral health services across eleven locations in Richland, Ashland, and Crawford counties. Our mission is to provide accessible, quality primary health care to the underserved. We believe that the health status of our community can be improved by providing accessible and affordable health care, advocacy, and community health initiatives.
We provide patient-centered care and provide our services with respect, integrity, and accountability top of mind. For more information, visit tsfhs.org or find them on Facebook or Twitter.
The Chief Operating Officer (COO) contributes to the successful achievement of TSFHS’s mission and strategic initiatives by providing leadership, oversight, evaluation, and direction for the general administrative, health center operations, and change management initiatives of the organization. The COO is integral to effective financial management, strategic planning, fundraising, public relations, administration and advocacy.
Reporting to the President & CEO, the Chief Operating Officer (COO) will have overall operational responsibility for TSFHS via oversight of office management/support services, community outreach, IT, informatics, and facilities. They will provide leadership to the TSFHS strategic planning process and will implement new strategic business initiatives including expansion analysis and implementation as approved by the CEO and Board. Along with the CEO, the COO will serve as liaison to TSFHS’s partners and work with TSFHS’s Board of Trustees to keep them abreast of operational strategies and challenges.
The COO will partner with the senior leadership team and will be responsible for developing, implementing, and managing the operational aspects of the annual budget.
MAJOR AREAS OF RESPONSIBILITY:
Work closely with the Chief Executive Officer (CEO) on operationalizing priorities and initiatives, such as Contracts, Business Plans, and Grants.
Participate in the development and implementation of new business projects; assist with the development, communication and implementation of effective growth strategies and processes; diversify revenue streams; and collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the growth objectives of the organization.
In partnership with the senior leadership team, ensure that clinical operations are efficient, with a focus on quality patient care and positive clinical teamwork environment, to facilitate patient care at goal productivity standards.
Work with the senior leadership team to translate business, vision, and strategy into operational tactics to achieve strategic goals and jointly focus on containing costs, ensuring revenue generation, and maintaining a quality and patient-centric focus.
Utilize innovative, evidence-based, and technological advancement strategies to plan and direct the daily health center operations while improving organizational efficiency, effectiveness, and quality of care within a patient-centered model.
Lead quality assurance efforts and innovative strategies directed towards improving patient outcomes, safety, patient experience, confidentiality, and cost containment.
Operational Leadership and Oversight
Act as an advisor to the CEO. Work to solve problems and mediate disputes before they are brought to the CEO.
Participate in the Board of Directors and assigned committee meetings and fill in for the CEO at the CEO’s request.
Oversee the daily administrative operations of the company including clinic operations staff, community health workers, facilities, information technology, informatics, and other operational staff.
Work closely with the Chief Financial Officer (CFO) on program audit responses, program budgets and develop action plans to ensure financial viability. Strategize volume projections, facilities forecasts, staffing needs, cost control measures, and expansion analysis and implementation.
Ensure the development of proposals and recommendations for facilities projects, maintenance programs, space allocations, renovations/additions, and major equipment needs. Ensure proper project management.
Develop, monitor, and present key performance indicators and departmental dashboards.
Work collaboratively with the leadership team on grant writing initiatives. Manage the grant and sponsorship process.
Ensure compliance with all regulatory requirements, laws, accreditation standards, payer requirements, and grant expectations. Assess and manage organizational risk.
In collaboration with the senior leadership team, standardize care across all sites through a well-coordinated approach.
In collaboration with the CFO, review, analyze, and evaluate monthly financial and statistical information and productivity reports with managers and assist with making the necessary adjustments as appropriate to comply with the annual business/budget plan. Provide sound fiscal management of all operational units.
Work collaboratively with the senior leadership team and other stake holders in monitoring the performance of the Electronic Health Records.
Provide effective and inspiring leadership through a broad and deep knowledge, strategic vision for all programs, and create and maintain a professional work environment that supports the well-being and career development of staff.
Undertakes special projects as directed by the President/CEO.
Reports to: Chief Executive Officer
Direct Reports: IT Manager, Facilities Manager, Director Support Services, Director Community Health
Essential Knowledge, Skills and Abilities:
Ability to manage time and multiple priorities.
Ability to perform a variety of assignments and make decisions requiring considerable independent judgment.
Display high level of critical thinking and problem-solving skills. Ability to employ statistical/mathematical methods to collect and analyze data and develop solutions.
Knowledge of concepts, practices and procedures related to all aspects of a Federally Qualified Health Center.
Knowledge of HIPAA and Corporate Compliance rules and regulations.
Strong Computer proficiency required with proficiency in use of all Microsoft Office programs. Knowledge of Epic or Dentrix software preferred.
Demonstrate leadership skills with successful track record for building high performance teams and leading organizational change in complex environments.
Excellent interpersonal skills with a commitment to quality healthcare and customer service.
Broad understanding of clinical operations, staff management and development.
Ability to positively represent TSFHS to the public.
Commitment to agency mission statement
Ability to develop trust and effective working relationships with staff members, individuals, families and external and internal professionals
Strong information gathering/interviewing techniques
Ability to organize time and prioritize projects efficiently and effectively
Effective leadership abilities
Bachelor’s Degree in Business or Healthcare Administration or related field required. Master’s degree preferred. At least five years’ leadership experience in non-profit setting or medical related field. FQHC management strongly preferred. Must have a demonstrated commitment to accountability and transparency. Must possess superior
If you feel that you can meet the qualification and up to the challenge, please send directly through :