Personal Cruise Consultant - Remote Job Openings by Norwegian Cruise Line Holdings Ltd. in Pittsburgh
7 days ago
Norwegian Cruise Line Holdings Ltd.
Norwegian Cruise Line Holdings Ltd. Recruitment 2021 - Norwegian Cruise Line Holdings Ltd. provide a chance to apply Personal Cruise Consultant - Remote that will be placed in Pittsburgh.
Norwegian Cruise Line Holdings Ltd. Recruitment 2021
Detail of : Personal Cruise Consultant - Remote Job Opening in Pittsburgh
DUTIES AND RESPONSIBILITIES: Promotes sales to direct consumers by initiating calls, acting on leads and/or prospects in order to identify travel needs, present/explain Norwegian Cruise Line products and make travel recommendations. Establishes and maintains quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and meeting customer needs and expectations to include meeting customer retention goals and following up with consumers as necessary, in order to close sale and meet/exceed revenue goals. Builds and maintains effective relationships with new and existing consumers. Maintains consumer prospect lists/contact database in order to identify client travel trends; Proactively and consistently seeks opportunities to promote and sell Norwegian Cruise Line products based on client travel history. Acquires in depth industry and company knowledge in order to articulate cruise product features, benefits, pricing and make recommendations to include promotions, itineraries, and auxiliary products such as stateroom upgrades, onboard credits and other shipboard amenities. Attends and actively participates in daily team meetings or relevant sales training in order to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers. Participates in department approved mass e-mail campaigns targeting specific guests' profiles. Perform other job related functions as assigned. EDUCATION: High School Diploma or equivalent; Bachelor's degree in Marketing, Business Administration or related field preferred. EXPERIENCE: Minimum one year of sales experience; 2 years sales experience preferred. Cruise sales a plus. KNOWLEDGE AND SKILLS: Must have excellent verbal communication skills, in order to effectively communicate with direct guests on the telephone and internally. Must maintain strong working knowledge of Norwegian Cruise Line's products, including the current fleet and ship itineraries. Must be able to multi-task and work in a high energy sales environment that is goal/quota driven. Adherence to strictly enforced dress code required.Job Type: Full-timeEducation:High school or equivalent (Required)
Experience:Sales Experience: 1 year (Required)
For further information, please refer official source from Norwegian Cruise Line Holdings Ltd. Career Center on following link below. If you meet the requirement and are interested in building a future career with Norwegian Cruise Line Holdings Ltd., please register yourself at :
All applications will be treated confidentially.
Only candidates that meet the above qualification will be shortlisted.
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