Account Support Specialist Job Openings by VSP Technologies in Sulphur
30+ days ago
VSP Technologies Recruitment 2021 - VSP Technologies invite a new official to apply Account Support Specialist that will be placed in Sulphur.
VSP Technologies Recruitment 2021
Detail of : Account Support Specialist Job Openings in Sulphur
Account Support Specialist Summary / ObjectiveThe Account Support Specialist is responsible for providing effective customer service and account support for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members.Account Support Specialist Essential Functions1. Provide timely and accurate information to customers relative to products, price quotes, order processing and status2. Analyze complaints from customers and provide adequate resolutions3. Develop and maintain a vast knowledge of the products and services being offered4. Communicate customer feedback to various teams in order to improve the overall customer experience5. Communicate with engineering department and account technicians to obtain product recommendations6. Manage assigned accounts and provide account management support to the outside sales team7. Responsible for purchasing products from vendors to fill customer orders8. Partner with sales team and other departments to meet and exceed customer’s service expectations9. Clerical duties to include filing, scanning, order dispute reconciliation, and switchboard assistanceAccount Support Specialist Competencies1. Customer/client focus2. Problem solving/analysis3. Ability to work independently and as a member of a team4. Technical capacity5. Communication proficiency (verbal and written)6. Proficient in the use of email, MS Word, MS Excel7. Proficient in basic arithmetic functionsPosition Type / Expected Hours of WorkThis is a full-time position: Monday through Friday, 8:00 a.m. to 5 p.m.Account Support Specialist Required Education and Experience1. High School Diploma2. Experience and/or training related to job functionsAccount Support Specialist Preferred Education and Experience1. 2-4 year college degree preferred in business or related field2. Customer service experience in manufacturing and/or sales preferredAccount Support Specialist BenefitsPaid Time Off Holidays Health Insurance Vision Insurance Dental Insurance Flexible Spending Accounts 401k with Employer Match
VSP Technologies provides equal opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, marital status, political affiliation or veteran status.For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process may request assistance by contacting Diane Nunnally at 804-668-1026.Job Type: Full-timePay: $16.00 - $20.00 per hourBenefits:401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance
Schedule:8 hour shift Day shift Monday to Friday
Education:High school or equivalent (Required)
Experience:Customer Service: 2 years (Required)
This Job Is Ideal for Someone Who Is:Dependable -- more reliable than spontaneous People-oriented -- enjoys interacting with people and working on group projects Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction Achievement-oriented -- enjoys taking on challenges, even if they might fail
This Company Describes Its Culture as:Detail-oriented -- quality and precision-focused Aggressive -- competitive and growth-oriented Outcome-oriented -- results-focused with strong performance culture Stable -- traditional, stable, strong processes Team-oriented -- cooperative and collaborative
Benefit Conditions:Waiting period may apply Only full-time employees eligible
If you strong confindence you meet the requirement above, please register and sign in to VSP Technologies e-recruitment website with link as follow :
Only qualified candidates that meet with the above requirements would be processed in this recruitment.
Only candidates that meet the above qualification will be shortlisted.
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