Detail of : Member Service Representative Part Time Poyner Place Job Openings in Raleigh
YOUR LIFE'S MISSION: POSSIBLE You have goals, dreams, hobbies and things you’re passionate about. What’s Important to You Is Important to Us We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don’t take our word for it.
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Basic Purpose To provide members and prospective members the full range of products and services offered by including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox.
Responsibilities Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities to cross service products and increase product penetration Perform platform banking functions Understand and comply with federal and other regulations relating to financial products and services May assist with Branch Office vault opening, closing and balancing procedures May serve as a Branch Office and/or ATM vault custodian Perform other duties as assigned
Qualifications Ability to work independently and in a team environment Working knowledge of savings and checking products, accounts and services Effective active listening skills to accurately respond to inquiries and account requests Effective organizational, planning and time management skills Effective research, analytical, and problem solving skills Effective skill building effective relationships through rapport, trust, diplomacy and tact Effective skill exercising initiative and using good judgment to make sound decisions Effective skill maintaining composure in a high production and changing environment Effective skill navigating multiple screens and PC applications and adapting to new technologies Effective skill performing mathematical calculations and working accurately with numbers Effective verbal and written communication skills DesiredExperience in member/customer service preferably in a call center, retail banking or financial institution DesiredExperience in working in a credit union environment
Hours: Available Monday – Saturday: hours based on business needs. Part Time hours are typically 20-25+ hours a week (Please note during training longer hours will be required). Location: 6011 POYNER VILLAGE PARKWAY, SUITE 101 • RALEIGH • NC • 27616 • USA Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
Equal Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability Disclaimer Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Bank Secrecy Act Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
For more detail information about the program, please refer official source from Navy Federal Credit Union on following link below. If you meet these requirements, please register yourself at :
Application will be treated strictly confidential .
Only qualified, short-listed applicants will be invited for furthers process.
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