Customer Accounts Specialist Job Openings by United States Cold Storage in McDonough
8 days ago
United States Cold Storage
United States Cold Storage Hiring 2021 - United States Cold Storage provide an opportunity to apply Customer Accounts Specialist that will be placed in McDonough.
United States Cold Storage Job Vacancies 2021
Detail of : Customer Accounts Specialist Job Openings in McDonough
The Customer Service Representative will be responsible for providing Customer Service assistance and guidance for their assigned site. Customer Service department handles all customer requests, order entry, running daily reports and works very close with all departments to ensure all customer requests are handled in a timely manner. This is for the 2nd shift hours.
MANDATORY JOB REQUIREMENTS: The requirements that an individual must absolutely possess to perform the essential functions of the job:Capable of typing
Have good arithmetic skills
Be able to read
Capable of following verbal and written instructions
Available to work various shifts
Capable of sitting for extended periods of time
Understand and follow company policy as stated in the employee handbook
Pleasant and proper phone etiquette
PHYSICAL DEMANDS: The physical demands described below are representative of those required of an individual performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.Stand, walk; use hands and feet to finger, handle, or feel objects, tools, or controls; talk or hear
Work longer hours as needed to satisfy customer and USCS daily and seasonal requirements
Have acceptable and / or correctable vision
Work is generally sedentary, with no specific need for physical coordination or effort
May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities
Position may require occasional warehouse work requiring someone to stand, walk, or be mobile for up to an eight hour shift; ascend and descend from a forklift; lift, push, and pull up to 50 lbs; bend, twist and reach to check freight, stack boxes, and label.
DUTIES AND RESPONSIBILITIES: Include the following.Accuracy of all paperwork produced
Follow all customer requirements
Processing cross docks
Holding product and dealing with customer rush shipments
Researching OS&Ds and creating reports
Posting inbound and outbound orders
Inputting orders on time to be shipped on pools
Cut logs and adjustments
Assist supervision/management as needed
Warehouse work as needed (labeling, re-boxing, etc.)
All CSR will be expected to learn at least one other CSR position
Maintain professional relationship with the carriers and customers
Professional and courteous to team members
Reporting on turn times
Ensuring electronic transactions are not failing
Develop PC/tablet skills to perform any e-mailing, reports, label preparation, order release, driver sign-out, inventory checks and/or any type of PC/tablet function necessary for that specific area
Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems
Identify and record any issues relating to product, processes and/or quality
Initiate, recommend, or provide solutions through appropriate channels and verify implementation of solutions
Other duties as assigned. Qualifications:
The knowledge, skills, and abilities listed below are representative of the qualifications required to successfully perform each essential duty. Reasonable accommodations may be made to enable individuals with dsabilities to perform the essential duties. Education: High School Degree preferred Experience: 1 to 3 years preferred.
If you strong confindence you meet the requirement above, please register and sign in to United States Cold Storage e-recruitment website with link as follow :
Only qualified candidates that meet with the above requirements would be processed in this recruitment.
Only short-listed candidates will be contacted.
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