CLIENT SERVICES SPECIALIST Job Openings by Geo Reentry Services in Frisco
30+ days ago
Geo Reentry Services
Geo Reentry Services Recruitment 2021 - Geo Reentry Services provide a chance to apply CLIENT SERVICES SPECIALIST that will be placed in Frisco.
Geo Reentry Services Jobs 2021
Detail of : CLIENT SERVICES SPECIALIST Job Opening in Frisco
Facility: RS FRISCO CO
Compensation Bonus (if applicable): Equal Opportunity Employer.
Provides case management and customer service support for the Field Services Office or Re-Entry Center. Performs client check-in procedures and assists case managers with case coordination and documentation. Learns, uses and models principles of the “What Works” system through evidence-based practices in all interactions with clients and other staff members.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Checks-in all clients entering the facility. May complete drug screens according to assigned random schedule for each client check-in.
May perform breath analysis on each client who enters the facility for any purpose and provides a written or computerized result.
Completes initial intake process with clients to completion, including intake paperwork, input into Company database, and assignment of groups and other services.
Provides general office administration duties, including answering phones. Provides general customer service to all who enter the facility, including clients, customers and the general public.
Assists case managers with case coordination, communication with appropriate official agencies, and preparation and distribution of reports.
Files, prepares charts and performs data entry as assigned.
May collect client payments, post payments on Company database, and make daily cash deposits.
May be responsible for office opening and closing procedures.
May be responsible to install and/or de-install electronic monitoring equipment on clients, and forward documentation to the appropriate agencies and the Company monitoring center.
May transport clients to the center, community service events, job fairs, employment centers, clinics, etc. using Company vehicle.
May clean electronic home monitoring (EHM) equipment.
May facilitate orientation and psycho-educational/behavior modification groups on a weekly basis. Documents clients’ attendance, participation and progress in Company database.
No supervisory responsibilities.
High school diploma required.
Associates Degree or Bachelors Degree preferred
Two years college coursework in Human Services or business discipline preferred.
Minimum of six months experience in Human Services field with direct participant services preferred.
Minimum of six months experience working with minority populations preferred.
Must be 21 years of age with at least five years driving experience if required to transport participants.
Good customer service skills.
Effective communication skills with internal and external contacts at all levels.
Good organizational skills and attention to detail.
Solid computer skills and proficiency with MS Word and Excel.
Basic database skills.
Basic math skills.
Ability to safely operate a motor vehicle if required to transport participants.
Valid State driver’s license and 5-year record of safe and competent driving as demonstrated by state motor vehicle report if required to transport participants.
Health, Dental and Vision coverage
Basic and Additional Life Insurance and Accidental Death & Dismemberment
Spousal and Dependent Life Insurance
Short and Long-Term Disability
Flexible Spending Accounts, and Voluntary Benefits such as Critical Illness, Whole Life Insurance, Accident Insurance and Legal/Identity Theft coverage
Other employee benefit programs including 50% company match of the first 5% an employee contributes their 401(k)
Paid time off, sick time, paid holidays
Employee stock purchase plan providing a 5% discount
Employee assistance program
Health and Wellness programs
Jury Duty Pay
Partnerships with local colleges, and professional educational leave.
EQUAL OPPORTUNITY EMPLOYER
Should you are interested and qualified, please apply in confidence by filling online application form at :
All application will kept strictly confidential.
Only qualified, short-listed applicants will be invited for furthers process.
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