Front Desk Receptionist Job Openings by Best Western Colonial Inn in Selma
6 days ago
Best Western Colonial Inn
Best Western Colonial Inn Vacancies 2020 - Best Western Colonial Inn provide an opportunity to fill Front Desk Receptionist that will be placed in Selma.
Best Western Colonial Inn Recruitment 2020
Detail of : Front Desk Receptionist Job Opening in Selma
Job Title: Front Desk AgentJob Summary:Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.Job Duties: Maintains an inventory of vacancies, reservations and room assignments.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Knows room locations, types of rooms available, and room rates.
Registers arriving guests and assigns rooms.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Coordinates guest room maintenance work with the engineering and maintenance division.
Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.
Knows daily activities and meetings taking place in the hotel.
Reports any unusual occurrences or requests to the manager or assistant manager.
Manages and resolves all guest complaints in a professional and courteous manner.
Processes guest check-outs and handles monetary transactions.
Maintains customers’ privacy.
Maintains a high level of professional appearance and demeanor.
Performs other duties as assigned.
Qualifications:High school diploma or equivalent.
Previous hotel-related experience preferred.
Ability to communicate with public, hotel staff, and management in a professional manner.
Knowledge of surrounding areas and local events.
Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information.
Ability to learn safety, emergency, and accident prevention policies and procedures.
Skilled in the use of front office equipment.
Knowledge of proper telephone etiquette.
Ability to work a flexible schedule, including weekends and holidays.
Job Type: Full-timePay: $13.00 - $14.00 per hourSchedule:8 Hour Shift Day shift Holidays Monday to Friday Night Shift On Call Overtime Weekends
This Job Is:A job for which military experienced candidates are encouraged to apply A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks) A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more Open to applicants who do not have a college diploma
For more detail information, please refer official source from Best Western Colonial Inn on following link below :
All application will kept strictly confidential.
Only candidates that meet the above qualification will be shortlisted.
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