Customer Service Specialist Job Openings by Public Storage in Augusta
30+ days ago
Public Storage Recruitment 2021 - Public Storage give away an opportunity to fill Customer Service Specialist that will be placed in Augusta.
Public Storage Jobs 2021
Detail of : Customer Service Specialist Job Opening in Augusta
Company Description As a Call Center Customer Service Agent, you love helping people; you’re compassionate, you listen; you’re good at addressing customer inquiries regarding company products and services and their account and billing issues. Most of all, you enjoy resolving issues in a positive manner, keeping company interests in mind. If this is you, your search for a Customer Service position ends here; we have the perfect opportunity for you at our state-of-the-art Call Center! We’re , established in 1972, today we have thousands of locations nationwide and are recognized as the leader in the self-storage industry!
Job Description Excellent Customer Service
Provide customers with the highest levels of service and professionalism to ensure customer satisfaction without compromising on integrity
Act as a liaison between customers and management; ability to resolve multifaceted issues that may require extensive research and complex decision making skills
Day-to Day Business
Answer inbound customer calls on a daily basis and perform administrative duties on items such as customer account and status inquiries, and make outbound return calls to customers
Attend one-on-one feedback sessions on performance and participate in team meetings to ensure success
Participate and contribute in related Customer Service, Marketing and other projects as assigned
Starting hourly rate of $13 with annual merit increases based on performance
Four weeks paid training
Comprehensive group healthcare programs
401(k) with generous employer match
Internal promotional and career opportunities
Qualifications Minimum of 2 years customer service experiencepreferably in a call center, hospitality or banking environment
Multitask; talk and type; move from administrative to live calls
Strong verbal and written communications skills
Research, define and understand customer concerns/issues, follow-up and collect data while considering viable solutions
Proficient in Windows-based computer programs with excellent navigation skills.
Skills in languages other than English are a plus
To work from home you must have:
Dedicated, quiet space to work
High speed home internet (internet testing will be required during interview process to confirm minimum internet speed requirement is met)
Webcam and microphone for virtual meetings preferred
Smartphone; app used for verification
Click the "APPLY" button to take charge of your sales and service career today or text "PSCALL" to 25000 Additional Information All your information will be kept confidential according to EEO guidelines.
For further information, please refer official source from Public Storage Career Center on following link below. If you meet the requirement and are interested in building a future career with Public Storage, please register yourself at :
All applications will be treated confidentially.
Only short-listed candidates will receive responses.
If you are not interested in Customer Service Specialist Augusta May 2021 Public Storage above, you can try to find your job by read related jobs from another company in Augusta below.
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