Night Auditor Job Openings by Courtyard by Marriott Southington in Southington
26 days ago
Courtyard by Marriott Southington
Courtyard by Marriott Southington Hiring 2020 - Courtyard by Marriott Southington assign an opportunity to apply Night Auditor that will be placed in Southington.
Courtyard by Marriott Southington Job Vacancies 2020
Detail of : Night Auditor Job Opening in Southington
Night AuditorWe are looking for a Night Auditor! First impressions mean everything. What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. Making a guest feel at home the second they walk in is essential in any successful operation. Whether it’s a family getting away or business guest traveling for work, you mold your check in to better suit each guest individually. Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by the brand standards.Daily Night Auditor Duties: · A guest service representative must deliver an exceptional guest experience that ensures all needs are met while maintaining a positive environment and working closely with all hotel team members· Assist guests with their overnight requests and balance accounts from the day shift· Checking in guests, handling their requests and taking reservations· Effectively greets, responds to and resolves all guest inquiries, and problems in a positive, timely and productive manner both in person and on the phone· Resolve any guest issue that may arise by listening, empathizing, apologizing, resolving and notifying.· Productively and cheerfully respond to guests’ requests, such as, local information, restaurants, transportation, entertainment options and directions· Work productively with the sales staff and all other staff to provide excellent guest experiences· Perform all daily tasks/processes in an efficient, accurate and timely manner· Successfully follow the check-in and check-out processes in a friendly, accurate and timely manner including pre-assigning VIP guests and following the guest preference program (gifts, welcome notes, etc.)· Complete all billing, paperwork as assigned including following hotel policy on cash banks, working with other departments· Stay current with developments in the hotel by regularly reviewing and updating the communication log· Ensure the lobby, front desk and business area are clean and fully supplied· Must possess basic computer skills, i.e. Word, Excel, etc.· Must be able to multi-task· Shift is 11pm-7am, weekends and holidays are requiredRequirements:· High School diploma or equivalent experience· Minimum of one years in customer service industry· Previous hotel experience preferred, Marriott experience a plusJob Type: Part-timeSchedule:Holidays Monday to Friday Night Shift Weekends
Experience:Hotel Night Audit: 1 year (Preferred) hotel: 1 year (Preferred)
Education:High school or equivalent (Preferred)
This Company Describes Its Culture as:Detail-oriented -- quality and precision-focused
Should you meet the qualifications required, please register and apply to Courtyard by Marriott Southington website with link as follow :
Only qualified candidates that meet with the above requirements would be processed in this recruitment.
Only candidates that meet the above qualification will be shortlisted.
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