Job Detail

Dispatcher/Router Combo Job Openings by Waste Management in Coconut Creek

Waste Management Careers 2021 - Waste Management is seeking a new official to apply Dispatcher/Router Combo that will be placed in Coconut Creek.

Waste Management Job Vacancies 2021

Detail of : Dispatcher/Router Combo Job Opening in Coconut Creek

Equal Opportunity Employer: Minority/Female/Disability/Veteran (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
I. Job Summary
Communicates back and forth with Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses proprietary software to manage same day ticket routing as well as preparing all routes for the next day. Shifts vary with the potential for overtime and Saturday hours depending on each Market area dispatch center needs. Some travel (up to 15%) may be required to work face to face with sites dispatcher is responsible for.
II. Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Dispatches drivers to calls as they are received, using information on customer needs, drivers’ locations and loads, and daily factors to balance cost and customer satisfaction.
Works with sites and the service department to optimize routes based on needs of the customer.
Determines the daily level of driver staffing to provide best mix of responsiveness and productivity
Assigns routes and service tickets to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion.
Handles fields incoming calls and e-mails from customer service and sales department; manages requests for all pick-up or delivery on any container movement within the Market area.
Initiates communication to customers while drivers are on-site/location, resolving pick-up and other issues delaying the service.
Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues
Ensures same-day service on missed pick-ups by managing the routing for all routes and tracking Driver movement in the field

III. Supervisory Responsibilities
This job has no supervisory duties.
IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education/Experience
Education: High School Diploma or G.E.D (accredited).
Experience: Six (6) months of relevant work experience with working in a team setting, with the ability to communicate to several areas effectively. Multi-tasking in a fast-paced work environment with excellent organizational skills.

B. Certificates, Licenses, Registrations or Other Requirements
None required.

C. Other Knowledge, Skills or Abilities Required
Computer skills with ability to handle multiple programs and systems
Must be able to communicate effectively and professionally via e-mail, telephone, and 2 way devices
Must have the desire and ability to learn proprietary software applications

Benefits
At , each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click "Apply.”

If you match the profile and are interested in this exiting career opportunity, please apply in confidence by filling online application form at :

Notes :
  • All application will kept strictly confidential.
  • Only shortlisted candidate will be proceed on the next step.

If you are not interested in Dispatcher/Router Combo Coconut Creek June 2021 Waste Management above, you can try to find your job by read related jobs from another company in Coconut Creek below.

Disclaimer !
Please note that we do not accept any CV submissions. If You want to apply for a job that you have discovered on jobs-chicago.net, simply click on the provided job application link and follow the instructions afterwards. You'll be taken to a more detailed page.

Related Jobs:

Type job title, position, company or city in the search form below.

Subscribe to our Latest Jobs