Detail of : Front Desk Client Service Triage Job Openings in Fort Lauderdale
Broward House is highly diverse in its staff and clients, serving individuals affected by HIV/AIDS, Substance Abuse, homelessness and Mental Health. Candidate must possess an ability to interact with individuals from a variety of backgrounds and in a medical and social service setting.
Responsible for managing first impressions at the front desk, operating a multiple high pace telephone system to answer incoming calls and directing callers to appropriate staff as well as triage individuals for immediate needs. Administrative and office task also assigned.
Greet clients and visitor in a professional, supportive manner providing program and community information
Triages clients for the appropriate program and staff connection
Maintains neat and welcoming entrance to the facility directing guest and visitors during office hours.
Provide administrative assistance to the management in the assigned facility.
Provides scheduling and documentation support for facility programs
Order and maintain supplies, equipment and custom printing. Maintains forms for facility, based on program and departments housed at facility
Ability to answer phones promptly and in a professional and courteous manner.
Ability to maintain professional boundaries with client and staff
Ability to handle confidential information appropriately
Ability to establish and maintain effective working relationships with employees, other agencies and the public
Ability to maintain professional and engaging demeanor while working with diverse populations
Ability to follow written and verbal instructions and meet established deadlines
Moderate to advanced computer skills required: Microsoft Office, Multiple Databases, Scheduling Programs
Effective de-escalation skills
Basic office equipment operation skills
At least 2 years or more of work
If your qualification is matched with the requirement above, please submit your online application directly through Broward House, Inc. system at :
All applications will be treated confidentially.
Only qualified, short-listed applicants will be invited for furthers process.
If you are not interested in Front Desk Client Service Triage Fort Lauderdale November 2020 Broward House, Inc. above, you can try to find your job by read related jobs from another company in Fort Lauderdale below.
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