Customer Service Team Member Job Openings by Planet Fitness National Fitness Partners in Chambersburg
20 days ago
Planet Fitness National Fitness Partners
Planet Fitness National Fitness Partners Careers 2021 - Planet Fitness National Fitness Partners require a new official to fill Customer Service Team Member that will be placed in Chambersburg.
Planet Fitness National Fitness Partners Jobs 2021
Detail of : Customer Service Team Member Job Openings in Chambersburg
Are you looking for a fun and rewarding place to work? National Fitness Partners was named 2019 Operator of the Year by and is the owner of nearly 100 clubs in Philadelphia, Delaware, Ohio, Central PA and the Carolinas. Our culture is unique! We are servant leaders! Our mission is to "Unite to provide a judgement free fitness experience with the passion to achieve results, create opportunity and transform the lives of those we serve." This not only applies to our members but also our employees! Career development is important to us. We will provide you with training in leadership, customer service, and business operations that will help you achieve your personal and professional goals! Our growth within the fitness industry provides many exciting and challenging career opportunities.A generous PTO plan is offered to all employees! PTO begins accruing on the first day of hire and is available for use the first day of the month after 60 days of service.A free black card gym membership is also offered to all employees! Job Summary: Responsible for providing a superior level of customer service to members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience. Essential Job Functions:
Answer phones in a friendly manner using information script
Greet members, sign up and tour new members, log amenities and communicate updates and events to members and guests
Respond to member questions and concerns in a timely and professional manner
Process beverage or merchandise purchases through the point of sale system
Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
Assist in emergency medical situations
Enforce club policies and procedures with members
Track club KPIs to include guest counts, cancels, info calls
Uphold integrity and security of member documents and sensitive information
Keep the front desk area and lobby clean and orderly
Provide cleaning support throughout the facility as required by management
Additional responsibilities may be required
Customer service experience is required
High school diploma/GED equivalent required
Must be 18 years of age or older
Basic computer proficiency
Ability to interact in a positive and professional manner with members and co-workers
Represent NFP Mission and Core Values
Frequent lifting, carrying, pushing, and pulling
Must be able to lift up to 75 lbs.
Will occasionally encounter toxic chemicals during shift
Frequent climbing, balancing, kneeling and crouching during shift
Continual reaching with hands/fingers/arms during shift
Schedule Monday-Friday: Between the times of 4pm-10pm Saturday-Sunday: Between the times of 7am-7pm
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
If your qualification is matched with the requirement above, please submit your online application directly through Planet Fitness National Fitness Partners system at :
All applications will be treated confidentially.
Only qualified, short-listed applicants will be invited for furthers process.
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