Detail of : Fleet Support System Lead-2021 Job Opening in Groton
Systems Corporation is a privately-held, high-tech small business focusing on software and hardware system integration, cutting-edge research and development, and manufacturing. We provide premium systems, services, and products for the Department of Defense, government agencies and commercial clients. Systems Corporation is seeking a Fleet Support System Lead for our Groton, CT location. GENERAL DUTIES & RESPONSIBILITIES:
Delivery and implementation of Systems software applications on US Navy vessels, primarily submarines and carriers.
Providing shipboard training to crew Users and Administrators.
Providing system and software troubleshooting for US Navy vessels via phone, email, Webex or on site.
Provide Help Desk support as needed and provide updates to an issue tracking system for all reported Fleet issues, from initial report to final resolution.
Supporting integration and testing efforts of application updates, which include Commercial, Government and developed software.
Provide refinement of installation & verification documents to improve installation performance.
KNOWLEDGE, SKILLS AND ABILITIES:
Must have an Associate Degree in Computer Science or equivalent combination of education and experience.
Must have the ability to install, update, troubleshoot and correct web based software applications in a Windows based network environment.
Must have the technical ability and calm personality to provide effective operational support in an Information Technology Customer Support capacity.
Must have strong organizational and analytical skills as well as practical problem solving and decision making skills.
Must have the ability to work well under pressure and be able to manage multiple projects and issues simultaneously.
Microsoft Windows Server Administration a plus.
Oracle Database operation and maintenance a plus.
Previous SUBLAN or PPLAN Network administrator and Nosis experience a plus.
CompTIA Security + Certification preferred.
Must be able to complete all requirements for DoD 8570 Certification within 6 months.
Must be able to meet the physical demands of working in a shipboard environment.
ADDITIONAL LEADERSHIP RESPONSIBILITIES
Must have very strong technical skills and experience to support all team members with problem resolution.
Must have project management abilities to plan & schedule shipboard work and personnel resources, track issues to resolution, and provide effective reporting to management.
Must oversee Help Desk operations and issue tracking, identify and implement useful metric reporting, and promote new processes or procedures to improve team efficiency and effectiveness.
Must work with Fleet Support Team Lead and Functional Manager to identify and implement career development actions
EXPERIENCE WITH SOME OR ALL OF THE FOLLOWING DESIRED:
Windows 2003/2008 Server, Oracle database & applications, VMware, MSSQL, InstallShield.
Experience with SUBLAN or PPLAN Environments
Use and maintenance of Nosis Software Suite
For all candidates: Navy experience a plus. Applicant must be able to obtain and maintain a DoD Security Clearance.
Since 1995, Systems has provided innovative engineering solutions in support of complex information technology systems, submarine and avionics systems, and for telecommunications and commercial markets. Excellent technical performance, combined with fundamental business tenets such as listening to the customer, commitment to quality, and extreme efficiency, have earned Systems a reputation as well as official recognition from government agencies and companies in the private sector.
Applicant must be able to obtain and maintain a DoD Security Clearance.
Systems Corporation is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. This position may require the applicant to obtain and maintain a DoD Clearance.
Physical and Mental Requirements for all positions: • Prolonged stationary periods at a desk General ability to operate computer and other productivity machinery such as calculator, copy machine, printer, etc. Ability to lift and transport up to 15 pounds at times Effectively communicate with others Ability to stay focused and provide attention to detail. Ability to think analytically and apply problem solving skills to scenarios throughout the course of the workday
If you need special assistance or an accommodation while seeking employment, please contact our recruiting department at firstname.lastname@example.org or call 703.368.6107. We will make a determination on your request for reasonable accommodation on a case-by-case basis. Benefits:
To learn more about the Benefits offered by Systems, including a minimum $1,000 sign-on bonus for all new hires, please visit our website at http://www.progeny.net/careers.
Systems is a privately held, high-tech small business that provides premium systems, services, and products for the Department of Defense, government agencies and commercial clients. We are a technology leader in numerous areas including: technology insertion; acoustic sensors; signal processing; combat systems; torpedoes; cyber security; biometrics; knowledge management; undersea vehicles; open architecture; electromagnetic maneuver warfare; electronics packaging; and image/video processing/analysis.
System's ability to leverage flexibility, rapid turnaround, customer responsiveness, and encourage an environment for experimental research has been critical to our success in developing, producing and supporting numerous mission critical national defense systems.
has provided highly complex products/programs to the United States Government in collaboration with the following agencies, among others:
United States Navy
United States Air Force
United States Army
Defense Advanced Research Projects Agency (DARPA)
National Aeronautics & Space Administration (NASA)
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All applications will be treated confidentially.
Only qualified, short-listed applicants will be invited for furthers process.
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