Job Detail

Office Assistant Job Openings by Epiq Systems, Inc. in Atlanta

Epiq Systems, Inc. Hiring 2021 - Epiq Systems, Inc. offer a chance to apply Office Assistant that will be placed in Atlanta.

Epiq Systems, Inc. Jobs 2021

Detail of : Office Assistant Job Opening in Atlanta

Qualifications: High School Diploma or equivalent
Minimum of 1 year Customer Service experience
Willingness and ability to learn new skills

Job Summary:Provide mail, distribution, copy, printing, hospitality, reception, file, or other services defined or outlined in EPIQ’s service agreement with client
Provide support for miscellaneous requests and flex services with a “can do” attitude and philosophy
Maintain a positive team-player mentality
Accurately communicate with client staff and EPIQ team members regarding commitments, deadlines, challenges, requests, etc
Deliver on service commitments in a timely and accurate manner
Invest proper effort and QC approach to deliver highest quality work and service
Comply with EPIQ’s standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook
Expected to uphold the Standards of Service and best practices developed by EPIQ

Responsibilities:General:
Follow established guidelines and procedures for receiving, documenting, organizing and mailing out client packages (i.e. parcel deliveries, messenger services, etc.)
Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries throughout his/her shift
Answering telephone inquiries, loading/unloading parcels, delivering of parcels, copying, and faxing and guest requests
Due to the cyclical nature of the industry team members may be required to work varying schedules to reflect the business needs of the firm

Specific duties as assigned: Mail/Distribution Services
Sort, distribute and meter US mail with knowledge of current postal rates
Ensure all projects have been properly produced and Quality Checked (QC’d) to EPIQ’s standard
Ensure clients request and the delivery of faxes/parcels in a timely matter in accordance to EPIQ’s standards
Copy Services
Immediate attention given to clients entering Copy/Mail Center in accordance with EPIQ’s standard of operation
Accurately produce copy, print and scan projects in accordance to verbal and written instructions
Exhibit ability to take verbal instructions while taking notes to properly produce staff copy projects

Job Type: Full-timeBenefits:401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:8 hour shift
Monday to Friday

Education:High school or equivalent (Required)

Experience:Customer Service: 1 year (Preferred)

Work Location:One location

This Job Is:Open to applicants who do not have a college diploma

Work Remotely:No

COVID-19 Precaution(s):Personal protective equipment provided or required


For more detail information, please refer official source from Epiq Systems, Inc. on following link below :

Notes :
  • All applications will be treated confidentially.
  • Only candidates that meet the above qualification will be shortlisted.

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