Detail of : Customer Service Representative Job Openings in College Station
Position Overview The Customer Service Representative plays a critical role in the success of our sales team. This includes responding quickly to requests from the sales staff while delivering a high level of service. This position will work directly with sales and production teams to provide the best customer experience by increasing sales workflow efficiencies to create more sales capacity in order to meet revenue goals. Employees in this role will example the CC Creations Core Values of being Never Satisfied unless we are All-In to Do it Right because Attitude is Everything when you are Building Better Relationships and always striving to Deliver the Wow.Essential Job Functions· Enter customer orders into our industry specific Windows based software· Research products and pricing for presentations to customers· Communicate with Operations and Sales to ensure production deadlines are met and quality standards are maintained throughout the process of the order, start to ship· Mail sales resources to outside sales representatives· Process paperwork for Accounting to issue credits on customer invoices· Set-up and maintain custom on-line ordering portals for customers· Create a warm and welcoming environment for customers visiting our office· Serve as back-up for the receptionist, as neededNon-Essential Job Functions· Additional duties as needed to support sales growth as determined by Sales ManagementRequirements· Exceptional customer service & communication skills, verbal and written· Willingness and desire to learn about the screen print, embroidery, sign & banner, trophies & awards and promotional products industry· Ability to follow directions and pay close attention to detail· Energetic attitude to work in a busy, fast-paced environment· 1-year minimum of customer service experience or related field· Excellent time management and organizational skills· Comprehensive computer skills· Passion for helping others· Reporting to the assigned work area on time and present for the scheduled hoursJob Type: Full-timePay: From $15.00 per hourBenefits:401(k) Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance
Schedule:8 hour shift Monday to Friday
Application Question(s):Do you have the willingness to learn about the screen print, embroidery, sign & banner, trophies & awards and promotional products industry? Do you have attention to detail?
Education:High school or equivalent (Preferred)
Experience:Customer Service: 1 year (Required)
Work Location:One location
Communication method(s) used:Email Phone Chat In person
Job Duties:Answer incoming customer inquiries Collaborate with management teams to stay updated on new products, services, and policies Record customer information within our customer service database Engage with clients in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies Other duties as requested
This Job Is:A job for which military experienced candidates are encouraged to apply Open to applicants who do not have a college diploma A job for which people with disabilities are encouraged to apply
Benefit Conditions:Waiting period may apply Only full-time employees eligible
COVID-19 Precaution(s):Social distancing guidelines in place Sanitizing, disinfecting, or cleaning procedures in place
Should you meet the qualifications required, please register and apply to C. C. Creations website with link as follow :
All applications will be treated confidentially.
Only short-listed candidates will receive responses.
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