Job Detail

Customer Service Associate Job Openings by The UPS Store #4573 in Jacksonville

The UPS Store #4573 Careers 2020 - The UPS Store #4573 assign a chance to fill Customer Service Associate that will be placed in Jacksonville.

The UPS Store #4573 Job Vacancies 2020

Detail of : Customer Service Associate Job Opening in Jacksonville

The Customer Service Associate is responsible to deliver world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options. The Associate exhibits confidence by knowing best practices as related to the Center.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor and smile, as well as a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. He or she is driven to succeed and is a trustworthy and energetic team-player with ownership mentality.
The UPS Store is open Monday through Friday from 8am-7pm and Saturdays from 9am-4pm. Associate must be willing and able to work any of these days. We are committed to an educational, interactive workplace and are only seeking individuals with a deep passion and commitment to be part of our team and who will partake in an ownership mentality.
RESPONSIBILITIES Delivers outstanding customer service to walk-in customers and telephone inquiries
Takes ownership of each customer's needs and offers viable solutions
Communicates effectively and continuously practices good listening skills with customers, UPS Store team members, and leadership
Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Maintains a clean, organized, and safe working environment
Performs other duties as assigned
Takes action to learn all current and new product and service offerings, alternative solutions, and industry trends


QUALIFICATIONS Excellent Customer Service skills required
Outstanding communication and interpersonal skills
Outstanding phone skills
High energy level
Focused, detail oriented, organized, and able to multi-task
Prompt, reliable, and responsible
Impressive work ethic
Polished demeanor with enthusiasm for the job
Neat, clean, and professional appearance
Strong computer skills, including Microsoft Office and Adobe Suites
High school diploma or GED required


BENEFITS The UPS Store is locally owned and operated. You will not be an employee of UPS Corporate.
Training & Development Program
Excellent Advancement Opportunities
Predictable Work Week
No Sundays
Corporate

If you strong confindence you meet the requirement above, please register and sign in to The UPS Store #4573 e-recruitment website with link as follow :

Notes :
  • Only qualified candidates that meet with the above requirements would be processed in this recruitment.
  • Only short-listed candidates will receive responses.

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