ELIGIBILITY INTERVIEWER Job Openings by State of Arizona in Yuma
30+ days ago
State of Arizona
State of Arizona Careers 2021 - State of Arizona require a new employee to fill ELIGIBILITY INTERVIEWER that will be placed in Yuma.
State of Arizona Job Vacancies 2021
Detail of : ELIGIBILITY INTERVIEWER Job Openings in Yuma
This is a temporary position with the , Department of Economic Security, not to exceed 1,500 hours to be discussed at time of hire. Temporary positions are benefit eligible and receive pay for State observed holidays.
This position is responsible for providing quality customer service to the public while interviewing and gathering pertinent information to complete the benefit determination process through a local office environment with telephone public contact. The person in this position will be trained to determine eligibility for program services for clients to receive Nutrition Assistance (NA), Medical Assistance (MA) and Temporary Assistance to Needy Families (TANF). This temporary position may lead to other opportunities.
Collect accurate client information, from clients via telephone, to determine eligibility for Nutrition, Cash, and Medical assistance Provide excellent customer service to clients, in a fast-paced office environment Interview and gather client information to complete the application process, while typing on a computer and toggling through multiple screens Ensure all information is correctly obtained and captured in system applications to complete the benefits determination process Verify client information by interacting with internal and external customers and community resources Adhere to agency standards in a high-volume local office, measured by metrics and standards related to service levels, accuracy and timeliness
Knowledge, Skills & Abilities (KSAs):
Have regular and reliable attendance for the duration of the assignment Have proficient computer skills including data entry, accessing the internet, email, MS Office and/or Google G-Suite applications Apply basic mathematical skills to determine public assistance eligibility Navigate policy and apply accordingly Maintain excellent listening, writing, and verbal communication skills Provide proof of obtaining a High School diploma or GED Be patient and pay attention to detail
Click HERE to see a day in the life of an Eligibility Interviewer
At least two (2) years of experience performing customer service-related duties One (1) year of experience determining eligibility for loans, financial assistance, unemployment, veterans’ benefits, publicly/privately funded health, counseling, or social services
High School Diploma or General Education Degree Equivalent. Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired state employees. Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement. Affordable Health, Dental, Vision and Life and Disability Insurance 10 holidays per year
-Paid Vacation and Sick time offstart earning it your 1st day Eligible to participate in the Public Service Loan Forgiveness Program (must meet qualifications) Contribute to, and participate in the Arizona State Retirement System Ride Share and Public Transit Subsidy Career Advancement Opportunities Tuition reimbursement Opportunity to work remotely (home office) on an ad-hoc basis
For a complete list of benefits provided by The , please visit our benefits page
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-771-2880. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer. For questions regarding this recruitment, please contact Julian Saucedo at HSaucedo@azdes.gov.
If your qualification is matched with the requirement above, please submit your online application directly through State of Arizona system at :
All applications are appreciated and will be treated confidentially.
Only candidates that meet the above qualification will be shortlisted.
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