Job Detail

Unemployment Insurance Special Agent Job Openings by State of Illinois in Cook County

State of Illinois Vacancies 2020 - State of Illinois invite the best people to apply Unemployment Insurance Special Agent that will be placed in Cook County.

State of Illinois Recruitment 2020

Detail of : Unemployment Insurance Special Agent Job Opening in Cook County

Description of Duties/Essential Functions This position is in our Benefit Payment Control (BPC) Overpayment Collections Unit.
Under direction, performs specialized collections work relative to the recovery of unemployment benefit payments based upon the criteria contained in laws and policies of the and Federal Department of Labor.
Conducts repayment interviews advising claimants and duly authorized representatives of their legal requirement to repay. Utilizing highly skilled interviewing techniques and knowledge of applicable laws, rules, regulations and procedures, establishes an agreeable pay plan based on claimant’s ability to repay, the amount and type of overpayment and other circumstances that may affect repayment.
Using automated agency reports and computer systems, conducts investigations to locate claimants; determines ability to pay including current employment and estimation of assets. Develops leads using external and internal resources, pursues leads through a variety of methods. Secures documentation; analyzes and evaluates documentation to determine terms and conditions of repayment amounts.
Initiates civil litigation on benefit overpayments; coordinates information and activities with respect to collection and to secure proper accounting and application of all monies collected on individual claims.
Confers with IDES Service Delivery personnel and other appropriate personnel to coordinate information and activities with respect to collection and to secure proper accounting and application of all monies collected on individual claims. Minimum Requirements Requires knowledge, skill and mental development equivalent to the completion of four years college with major courses in Business Law and Business Administration plus three years of local office professional investigative experience performing major adjudication work involved in the fact-finding process. Requires extensive knowledge of Federal and State laws, rules and regulations applicable to Unemployment Insurance benefits. Requires thorough knowledge of agency computerized systems, programs and practices as they relate to the payment of UI benefits. Requires the ability to communicate effectively both orally and in writing and to use a personal computer with related software programs such as word processing, spreadsheets, database management and email.
Work Hours & Location/Agency Contact Anticipated Starting Salary: Step 1C 4,587.00 per month / $55,044 per year
Current Bargaining Unit Employees: Current Bargaining Agreement language applies
Full bargaining unit salary range: $55,044/ year$81,840/ year
8:30 am5:00 pm, Monday – Friday
33 S. State Street
Chicago, IL 60603
AGENCY CONTACT/ Where to Apply:
IDES Recruitment & Selection
33 S. State Street8th Floor
Chicago, IL 60603
Fax: (312) 793-5052
Notice Statement of Equal Opportunity Employer and Nondiscrimination:
IDES is an Equal Opportunity employer and does not discriminate in admission to its facilities, treatment of or employment of persons in its programs or activities in compliance with the Illinois Human Rights Act, the Illinois Constitution, the U.S. Civil Rights Act, Section 504 of the Rehabilitation Act, as amended, the Americans with Disabilities Act, and the U.S. Constitution. Auxiliary aids and services are available upon request to individuals with disabilities. The Equal Employment Opportunity Officer is responsible for ensuring compliance with these laws. Any issues or concerns should be addressed to the EO Office at 33 S. State, 10th Floor, Chicago, IL 60603 or by calling (312) 793-9290. How to Apply Effective November 1, 2019 Central Management Services (CMS) will no longer accept CMS100 and CMS100B applications from applicants. Applications should be sent to the Agency Contact.
You must submit a separate bid form and CMS100 or CMS100B for each position applied for.
Link to: Helpful hints for completing the CMS100 Employment Application.
This position requires a current grade from CMS to be deemed qualified and available for employment consideration.
The grade for UI Special Agent is issued by CMS based upon a review of your employment application and completion of a Supplemental Questionnaire. Please follow the below procedure for titles that require a Supplemental Questionnaire.

Supplemental Questionnaire Application Process
Step 1 – Apply to Position
Submit Bid Form (Download PDF reader) and Current CMS100B (Download PDF reader) (form dated 7/2019 or after) to the Agency Contact above within the posting period.
View promotional grades page for further information on what qualifies as a promotion.
(Voluntary Reduction, Job Assignments & Transfer):
Submit a Bid form (Download PDF reader) and Current CMS100 (Download PDF reader) (form dated 07/2019 or after) and transfer request form (Download PDF reader) (if applicable) to the Agency Contact listed above within the posting period.
Submit a Current CMS100 (Download PDF reader) (form dated 7/2019 or after) to the Agency Contact above within the posting period. Please include a coversheet with the Bid ID# of this posting.
Step 2 – Complete Supplemental Questionnaire
After applying to position, wait to receive a Supplemental Questionnaire.
You will then complete the Supplemental Questionnaire which will be mailed by Central Management Services to the address entered on your application or emailed to the email address on your application. Please follow the instructions included with the Supplemental Questionnaire. If you do not receive a Supplemental Questionnaire it means you did not meet the minimum requirements for the above-named title.
Central Management Services (CMS) will notify applicants of graded application.
Questions related to Testing and Grading can be directed to: CMS Examining at (217) 524-1321 or (312) 793-3565.
Click Here for Applicant Information and Grading Procedures
This position may require a current grade from Central Management Services (CMS), Division of Examining and Counseling, to be deemed qualified and available for employment consideration. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).
Additional Documentation for Unemployment Insurance Special Agent:
Class Specification (Download

For more detail information, please refer official source from State of Illinois on following link below :

Notes :
  • All applications will be treated confidentially.
  • Only qualified, short-listed applicants will be invited for furthers process.

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