Receptionist/Customer Service Job Openings by Mike Anderson Chevrolet of Merrillville in Merrillville
7 days ago
Mike Anderson Chevrolet of Merrillville
Mike Anderson Chevrolet of Merrillville Hiring 2021 - Mike Anderson Chevrolet of Merrillville need the best people to apply Receptionist/Customer Service that will be placed in Merrillville.
Mike Anderson Chevrolet of Merrillville Recruitment 2021
Detail of : Receptionist/Customer Service Job Opening in Merrillville
is hiring an enthusiastic and high energy individual for our Receptionsit/Customer Service position. This is a full-time role, working Tuesday through Friday 12-9pm and Saturdays 9am-6pm.
401k retirement savings plan
Medical, Dental, Vision, Life insurance options.
Short-term and long-term disability coverage options
Paid Time Off (PTO)
Meet and greet customers in a professional manner
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Provide basic information to callers who have general inquires
Assist with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Calculate the customer’s bill using the dealership’s computer system
Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers. Have every repair order signed by the customer at time of payment.
Ascertain and record totals of counter tickets and repair orders and verify against all cash, checks and credit card payments on hand at end of shift
Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price
Refer customers who have additional questions to management
Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication
Process refunds to customers for approved returns
Excellent communication skills and high attention to detail
Ability to multi-task and handle several phone calls at once
Must have at least a high school diploma/GED
Must be proficient in Microsoft Word and Excel
Must be able to work Monday-Saturday
Professional personal appearance
Must be willing to submit to a background check & drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Should you meet the qualifications required, please register and apply to Mike Anderson Chevrolet of Merrillville website with link as follow :
All applications are appreciated and will be treated confidentially.
Only short listed candidates will be notified.
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