Customer Service Agent Job Openings by Agile 1 in Floridale
8 days ago
Agile 1 Vacancies 2021 - Agile 1 call a new worker to apply Customer Service Agent that will be placed in Floridale.
Agile 1 Jobs 2021
Detail of : Customer Service Agent Job Openings in Floridale
CUSTOMER SERVICE AGENT / CONTACT CENTER AGENTCommunicate with customers in a proactive and professional manner. Respond to questions and provide information while meeting or exceeding customer expectation. Identify root cause of inquiries by asking probing questions to determine the best solution. Maintain required product knowledge to deliver best in class service. Provide insight and support with upcoming steps and stages with reference tools and information.
Knowledge, Skills and Attitudes: Computer savvy, able to work with multiple platforms. Ability to communicate effectively in both oral and written form. Strong math skills will be helpful! General knowledge of office procedures and operations. Skill in data entry with minimal errors. Skill in completing assignments accurately and with attention to detail. Ability to process and handle confidential information with discretion. Spanish language is a PLUS! Be enthusiastic and know how to have fun. Must like proactively providing solutions.
Qualifications: Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness Excellent interpersonal and verbal skills, clear diction, tone and knowledge/use of proper grammar Ability to explain complex, step-by-step processes to customers over the phone. Prior customer service/troubleshooting experience preferred. Ability to multitask by reading, typing, and navigating through applications while speaking with customers. Must be able to communicate effectively with customers, management, and co-worker. Strong desire to be helpful and take ownership to resolve customer situations Positive outlook and enthusiastic attitude Conscientious team player Driven by delivering results. Professional demeanor put together. Dependable and consistent, history of good attendance Naturally curious with an aptitude for learning and understanding quickly.
Job Type: Full-timeSalary: $12.00 - $14.00 per hourSchedule:12 hour shift
Supplemental Pay:Signing bonus
Experience:CUSTOMER SERVICE: 1 year (Preferred) CONTACT CENTER: 1 year (Preferred)
COVID-19 Precaution(s):Remote interview process Virtual meetings
If you feel that you can meet the qualification and up to the challenge, please send directly through :
Only qualified candidates that meet with the above requirements would be processed in this recruitment.
Only short-listed candidates will be contacted.
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