Detail of : Mortgage Processing Manager (Remote) Job Openings in Illinois
Academy Mortgage Corporation is currently seeking a Mortgage Processing Manager to join our team! The Processing Manager is responsible for the operational excellence of the processing fulfillment in their area. They work under the supervision of the Regional Sales Manager to provide functional, technical and procedural guidance to the Processors in their area. They will collaborate with Branch Managers, Operations Manager, Underwriting and Closing Managers to align best process execution with corporate directives for consistency and efficiency. Assists Regional and Branch Managers with feedback and training for Loan Officers as it pertains to meeting company standards for completeness, quality and compliance. This position will lead by example in professional and timely communication and customer service.Essential Functions & Responsibilities:- Recruits and retains qualified, like minded Processors at the direction of the Branch Manager.- Ensures Processing activity meets Compliance and Corporate standards. - Executes processing capacity plan to ensure quality and service levels are being met consistently. - Coach and develop a group of Processors. Manage, including performance management/termination at the direction of the Regional and/or Branch Manager.- Execute action plan to improve Processor performance based off quality and efficiency results.- Reviews and resolves escalated Processing Issues- Monthly one‐on‐one with all direct reports (if applicable). Monthly staff meeting with Processors in assigned area.- Accountable for timely response to investor, regulatory, compliance, QC audits and Stips for the Processors under their leadership.- Conducts loan level review/audits of Processors file to evaluate quality and consistency-Other duties as assignedEducation & Experience: 4+ years of experience in the mortgage industry, preferably in closing positions. A minimum of three year’s management experience, preferably in the mortgage industry. Experience managing remotely is a plus. Experience in FHA, VA, Conventional and Bond loans required. Associate’s degree required; an undergraduate degree is preferred. Equivalent experience may be substituted.Interpersonal Skills: Courtesy, customer service, and tact are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.Other Skills: Basic word processing and computer skills are required.Physical Requirements: Requires effective communication with customers and/or other employees using common telecommunications equipment and computer equipment. Must be able to read, examine, and organize documents in English. May require the ability to sit, stand, and walk around for extended periods of time. May also require the ability to lift up to 25 pounds.Work Environment: Position will often be in a busy office environment. The ability to multitask and focus in this environment is essential.Disclaimer: This Job Description is not a complete statement of all duties and responsibilities comprising this position.Academy Mortgage Corporation is an EEO Employer, who participates in E-Verify. Reference checks are a pre-requisite of employment. All offers are contingent on successful completion of a criminal background check and credit checks, as required by state regulation. All successful candidates must provide original documents that will establish their identity and eligibility to work in the United States as required by the Immigration Reform and Control Act.We thank all individuals for their interest in Academy Mortgage however, only those selected for interviews will be contacted. AA/EOE/M/F/D/VJob Type: Full-timeBenefits:401(k) 401(k) matching Dental insurance Disability insurance Flexible spending account Health insurance Life insurance Paid time off Parental leave Vision insurance
Schedule:Monday to Friday
Experience:Encompass: 1 year (Required) FHA, VA, Conventional and Bond loans: 3 years (Required) Management: 3 years (Required) Mortgage Processing: 3 years (Required) Recent Mortgage: 4 years (Required)
Benefit Conditions:Waiting period may apply Only full-time employees eligible
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Only qualified candidates that meet with the above requirements would be processed in this recruitment.
Only short-listed candidates will be contacted.
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