Job Detail

New Patient Coordinator Job Openings by Reproductive Science Center of the San Francisco Bay Area, Inc. in San Ramon

Reproductive Science Center of the San Francisco Bay Area, Inc. Hiring 2021 - Reproductive Science Center of the San Francisco Bay Area, Inc. need the best people to apply New Patient Coordinator that will be placed in San Ramon.

Reproductive Science Center of the San Francisco Bay Area, Inc. Recruitment 2021

Detail of : New Patient Coordinator Job Opening in San Ramon

Join our practice to help make a difference!Reproductive Science Center of the San Francisco Bay Area is looking for a part time or full time New Patient Coordinator for our San Ramon office location. Our practice environment is very innovative and exciting, patient satisfaction is excellent, as are our success rates! This is an opportunity to be involved with an extraordinarily committed and caring staff. Our center consists of several physicians specializing in infertility care and is one of the largest in vitro fertilization centers in California.POSITION SUMMARYAs a New Patient coordinator, you will be the main point of contact in the office for all our new patients. Excellent customer service and communication skills are critical, as you’ll be in charge of maintaining a welcoming environment, and ensuring the smooth operations of things in the office.The main responsibilities of this position include: Take all incoming phone calls for initial consults
Answer new patient inquiries about the practice, clinical services, and financial services
Schedule new patient consultation appointments
Assess new patient information needs and distribute information packets to new patients
Ensures all patient and partner information is successfully documented in Medical/Clinical systems
Place follow up phone calls with patients post their initial consultation
Back up to other call center staff
Other duties as needed

Education and Experience: High School Diploma, some college.
Speak, read and write Spanish
Minimum two years call center and administrative experience.
Must be organized and detail oriented!
Ability to access, input, and retrieve information from a computer. Knowledge of medical software a plus.
Knowledge of office procedures and office machines (i.e. computer, fax, copier, etc.).
Ability to work as part of a multi-disciplinary team.
Ability to communicate accurately and concisely.
Excellent interpersonal skills. Ability to demonstrate good judgment. Ability to remain calm under stress
Flexible work schedule day Monday – Friday

We are an Equal Opportunity Employer.To learn more about our practice, please visit our website at www.rscbayarea.com.Job Types: Full-time, Part-timePay: $22.00 - $24.00 per hourBenefits:401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Schedule:Day shift
Monday to Friday

Education:High school or equivalent (Preferred)

Experience:Customer Service: 1 year (Preferred)
Computer Skills: 1 year (Preferred)

Work Location:One location

Hours per week:20-29
30-39

This Job Is Ideal for Someone Who Is:Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Detail-oriented -- would rather focus on the details of work than the bigger picture

Company's website:www.rscbayarea.com

Company's Facebook page:https://www.facebook.com/rscbayarea

Benefit Conditions:Waiting period may apply
Only full-time employees eligible

Work Remotely:No

COVID-19 Precaution(s):Personal protective equipment provided or required
Plastic shield at work stations
Temperature screenings
Social distancing guidelines in place
Virtual meetings
Sanitizing, disinfecting, or cleaning procedures in place


If you feel that you can meet the qualification and up to the challenge, please send directly through :

Notes :
  • Only qualified candidates that meet with the above requirements would be processed in this recruitment.
  • Only short-listed candidates will receive responses.

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