Night Auditor/Front Desk Agent Job Openings by Fairfield Inn & Suites Stonecrest in Lithonia
30+ days ago
Fairfield Inn & Suites Stonecrest
Fairfield Inn & Suites Stonecrest Vacancies 2020 - Fairfield Inn & Suites Stonecrest present an opportunity to fill Night Auditor/Front Desk Agent that will be placed in Lithonia.
Fairfield Inn & Suites Stonecrest Job Vacancies 2020
Detail of : Night Auditor/Front Desk Agent Job Openings in Lithonia
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.ResponsibilitiesPerform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments
SkillsWork experience as a Hotel Front Desk Agent, Receptionist or similar role Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills FOSSE experience preferred
Job Types: Full-time, Part-timeBenefits:Employee discount Paid time off
Schedule:Holidays Monday to Friday Night shift Weekends
Should you meet the qualifications required, please register and apply to Fairfield Inn & Suites Stonecrest website with link as follow :
All applications will be treated confidentially.
Only candidates that meet the above qualification will be shortlisted.
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