Detail of : People Services Administrator Job Openings in Atlanta
is a place of opportunity. It’s our incredible team that makes our company great – our people drive our winning culture.
What’s ? is a worldwide travel retail platform. Our next-generation marketplace connects buyers and sellers that share our passion for delivering exceptional travel experiences. Unconflicted and independent, we are reinventing a simpler future for travel’s complex ecosystem. What does a great People Services Administrator do at ? As a People Services Administrator at , you can thrive in the exciting world of Travel Tech. You will come on board at a truly exciting time, and as a member of the global People Services team, reporting into the People Services Director. This role plays a pivotal part in the wider People Services team who are made up of Business Partners, Centers of Expertise (e.g. Recruitment, Rewards), Regional Managers/Advisors and Administrators. People Services is the Shared Service Center and is a hub of activity and at the heart of ’s People Services process; that delivers all related administration activities including query resolution, processing starters and leavers and contractual changes. You will provide a consistent, accurate response to HR queries and transactions. They should have a service management attitude to their work in terms of accurately capturing queries and looking for continuous improvement activities. They will successfully perform the tasks that have been allocated and will escalate issues, when identified/required.
This role will be involved in… Query / Case Management – accurate and timely recording, tracking and response to queries and HR transactions.
Workforce administration – administers employee/new joiner related transactions including recruitment administration (interviews & assessments, offer letters and contract production) and maintaining the centralized employee data.
Measurement against Service Delivery: reviews their input into the teams’ work – i.e. volume, accuracy and looks at ways to improve the service they deliver.
Process/Service improvement: Make improvement suggestions on services from employee feedback for better service delivery. Make improvement suggestions to process, technology and tools leveraged on the team to optimize and streamline the utilization and day to day productivity.
Team Player: Working together as a team. Contributing towards successful communication and positive motivation.
Customer experience: Ensure a consistent customer experience across the Business for People Services queries and transactions.
What we look for/who would prosper in this role?
Experience and Capabilities:
2-3 years’ experience in global HR Operations (Policies & Procedures Knowledge)
Data Analysis & Reporting experience (operational and management)
Required knowledge with Technology Systems (Oracle HCM, Excel, PowerPoint, Word)
Global HR/People Services experience is desirable.
Soft Skills and Personality:
Sense of urgency and focus (ability to prioritize)
Customer Service oriented.
Collaborative and Engaging
Strong Communication (verbal and written)
Adaptable (comfortable with change)
As we evolve and grow as a business, so will you. You will thrive within an inclusive and diverse workplace where you are encouraged to think differently, and have the courage, confidence & ambition to challenge what’s been done before, and be bold to win!
See yourself here: https://www.linkedin.com/showcase/life-at-travelport/ Interested? We’d love for you to get in touch! We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed. Auto req ID
If you match the profile and are interested in this exiting career opportunity, please apply in confidence by filling online application form at :
All applications are appreciated and will be treated confidentially.
Only candidates that meet the above qualification will be shortlisted.
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