Wireline Billing Associate II Job Openings by One Source Communications LLC in Greenville
6 days ago
One Source Communications LLC
One Source Communications LLC Recruitment 2021 - One Source Communications LLC give an opportunity to fill Wireline Billing Associate II that will be placed in Greenville.
One Source Communications LLC Jobs 2021
Detail of : Wireline Billing Associate II Job Opening in Greenville
A Wireline Billing Associate II is responsible for the processing of telecom invoices including audit and cost recovery of variances. The associate may perform departmental tasks in support of an initiative including escalation resource to Wireline Billing Associate I team members. The associate must exhibit intermediate knowledge and understanding of the telecom industry. The associate is responsible for maintaining excellence in relationships with clients. The associate must maintain standards and conduct that reflect One Source values and set an example for others to follow. Responsibilities:
Serve as an escalation resource within One Source to engage key client and vendor contacts.
Participate in client meetings and function as a liaison for the Billing Services Department by asking probing questions that will help prepare Billing readiness to meet customer and department needs. Push internal teams to continually strive for excellence.
Assist in the management of departmental workload in collaboration with other internal key stakeholders
Intermediate knowledge of products, pricing and promotions as it relates to telecom providers in the OSC portfolio. Use discernment in using internal resources and telecom provider escalation paths to ensure requests are completed accurately, efficiently and within acceptable timeframes
Review and update database with current invoice information, ensuring accuracy of charges and requirements are met within standard scope of work.
Take ownership of invoices processed including researching variances identified and resolving variance issues with service providers.
Advise clients of invoice variance, suggest optimization options and implement changes as needed.
Develop knowledge of products, pricing and promotions as it relates to telecom providers in the OSC portfolio.
Collaborate with internal teams to improve project timelines.
Develop a clear understanding and performance of all Billing procedures and protocols. Demonstrate ability to navigate and utilize databases.
Demonstrate a disciplined work ethic including being adaptable and taking necessary steps to fill in any gaps that may arise. Use knowledge and skills efficiently and effectively and be willing to develop personal knowledge and skills. Take responsibility for mistakes and thoroughly correct mistakes in a timely manner.
Data and system use must comply with One Source information security policies and standards.
Unauthorized access to data and/or systems is prohibited.
Ability to read documents such as invoices.
Ability to apply concepts of basic algebra.
Organization, prioritization and proactive problem-solving skills.
Ability to work independently and in a team setting.
Ability to present oneself and communicate both orally and writing in a professional, positive, and courteous manner always.
Work as an effective and proactive team member; understands the importance of supporting our clients, teammates, and vendors.
Ability to be flexible and productive in an environment with regular interruptions.
Ability to apply effective time management and self-management skills.
Knowledge of telecommunications invoices and solutions, terms and conditions, and contractual agreements.
Knowledge of Microsoft Office programs (Word, Excel, PowerPoint, and Outlook).
Knowledge of accounting software, database software and/or project management software.
Interpret a variety of technical instructions and deal with several abstract and concrete variables.
For more detail information about the program, please refer official source from One Source Communications LLC on following link below. If you meet these requirements, please register yourself at :
Only qualified candidates that meet with the above requirements would be processed in this recruitment.
Only qualified, short-listed applicants will be invited for furthers process.
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