Detail of : Receptionist - Rainbow - Part Time - 25hrs/week Job Openings in Cleveland
Communicates well with patients, visitors and employees.
Explains policies and procedures to patients, families, and visitors as needed.
Listens courteously and responds to patient questions, concerns, and or refers to the appropriate individual.
Anticipates patient, family and visitor needs and provides assistance.
Accurately, promptly and politely communicates with coworkers, caregivers and physicians via phone, intercom or face to face.
Communicate appropriately with other departments and services to meet department and patient needs.
Identifies self and department when answering the phone.
Primarily responsible for answering the telephone within 3 rings.
Actively seeks to resolve conflicts or misunderstandings promptly, in a positive manner.
Appropriately initiates emergency communications regarding fire, triple, etc.
Keeps work and waiting areas neat and organized.
High School Equivalent / GED
5 plus years of experience
Customer service experience with minimum 2 yrs in a Hospital/Medical setting, must become First Aid Certified within the first 6 months
For more detail information about the program, please refer official source from University Hospitals on following link below. If you meet these requirements, please register yourself at :
All applications are appreciated and will be treated confidentially.
Only short listed candidates will be notified.
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