Call Center Representative Job Openings by Eye Surgery Associates in Hollywood
27 days ago
Eye Surgery Associates
Eye Surgery Associates Recruitment 2020 - Eye Surgery Associates require a new employee to apply Call Center Representative that will be placed in Hollywood.
Eye Surgery Associates Jobs 2020
Detail of : Call Center Representative Job Opening in Hollywood
Overview Eye Surgery Associates has an exciting career opportunity a Full Time Call Center Representative. We are a progressive, multi-location, fast paced ophthalmology practice. Interested candidates should be comfortable working independently and as a team member. If you are energetic and ready to take your career to the next level then this is the position for you. If you don’t have all the skills listed below, don’t be discouraged. No resume paints a complete picture of a person. There is a good chance that you are more wonderful than you think. So please apply.
Schedule appointments for patients
Answer telephone calls promptly and in a polite and professional manner
Obtain and enter accurate demographic and all relevant appointment information into Centricity EMR (date of birth, email address, name, telephone number, name of insurance, name of referring doctor, reason for visit, etc.)
Schedule appointments correctly and follow appropriate guidelines and workflows Review the appointment date, time, location, name of the doctor, the medical records request from the patient’s previous eye doctor, and the No Show fee with the patient
Inform the patient to bring in his or her insurance card and government-issued photo I.D. to the appointment and to arrive 15 minutes prior to the appointment Answer questions and offer other relevant and pertinent information, as requested, to provide patient-focused and patient-oriented service and an extremely positive impression of our wonderful practice
Act as a liaison for the patients and the practice
Direct calls to other extensions as needed, e.g., surgical coordinators, supervisors, the Lasik department, etc.
Use sound judgment when handling calls, particularly with upset patients
Understand when there is a need to escalate the call to a supervisor
Meet the average handle time of 3 minutes
High school diploma required
Bi-lingual, English/Spanish is highly preferred
Medical call center experience is preferred, but we will train
In Turn We Will Provide:
Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short term disability
Company paid life insurance
Paid holidays and generous paid time off
Paid parking where applicable
Team oriented working environment where you are heard and respected
If you match the profile and are interested in this exiting career opportunity, please apply in confidence by filling online application form at :
All applications will be treated confidentially.
Only short listed candidates will be notified.
If you are not interested in Call Center Representative Hollywood November 2020 Eye Surgery Associates above, you can try to find your job by read related jobs from another company in Hollywood below.
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