Job Detail

Support Engineer Job Openings by Belong.life in New York

Belong.life Jobs 2020 - Belong.life give a chance to fill Support Engineer that will be placed in New York.

Belong.life Recruitment 2020

Detail of : Support Engineer Job Opening in New York

We are looking for a motivated and experienced technical support engineer to join our growing R&D team. Within our team you will work closely with our Dev and QA teams, provide support to end users and help integrate solutions to our internal teams. This is a great opportunity for talented individuals with solid technical knowledge in various disciplines, strong customer service inclination and innovative thinking. Responsibilities: Supporting end users on several mobile apps
Supporting pre and post sales teams
IT services
Collaborate with content, projects, R&D and QA teams to resolve technical issues and end user solutions
Work on internal service solutions
Contributeto our growing knowledge base of articles and education materials
Executing product customization

Qualifications: Experience as technical support in mobile apps
Hands on experience with Windows and Linux
Ability to write scripts (Bash,Python)
Experience with SQL
Hands on experience with support ticketing systems (Zoho Desk, ZenDesk , Fresh desks or equivalent)
Hands on experience with project management tools.
Strong trouble shooting and problem-solving skills.
Exceptional communication skills – verbal and written are a must
Strong organizational skills
Technical writing skills
Ability to analyze and resolve problem, perform multiple tasks and prioritize projects
Languages (verbal and written): English & Hebrew a must, German and/or Spanish are an asset.
2 years’ experience in a support position

Apply for this position at: info@belong.life

If you feel that you can meet the qualification and up to the challenge, please send directly through :

Notes :
  • All application will kept strictly confidential.
  • Only qualified, short-listed applicants will be invited for furthers process.

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