Detail of : MEDICAL CUSTOMER SERVICE ASSISTANT Job Opening in Saint Cloud
MonFri, 8:30am5pm; This role can be worked out of St. Cloud or Willmar
The Medical Customer Service Assistant serves as a primary contact for all patient billing inquiries. Assists patients in understanding billing statements to ensure swift resolution of outstanding balances. Serves as a liaison between the patient, business office and/or payors for all billing matters related to account resolution. Supports and implements patient safety and other safety practices as appropriate. Supports and demonstrates Family Centered Care principles when interacting with patients, their families and with co-workers.
Educatiion\Associate Associate degree in business or a healthcare related program or 2 years relevant healthcare or collection experience in lieu of education preferred
Experience with use of Microsoft Office applications and related healthcare systems and software preferred.
2 years Minimum experience in a hospital or clinic billing environment working with third party payer, billing, and terminology preferred.
Strong written and verbal skills.
Excellent communication, listening and negotiating skills and customer relations principles.
Ability to prioritize and complete tasks in a timely manner with attention to detail and accuracy.
Strong interpersonal human relations skills.
Bi-lingual Spanish or Somali a plus.
and Carris Health have made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. and Carris Health are EEO/AA employers.
Our roots go back to 1886 when St. Cloud Hospital was built to serve the health care needs of people living in Central Minnesota. In 1995, CentraCare was formed, which today includes eight hospitals in St. Cloud, Long Prairie, Melrose, Monticello, Paynesville, Redwood Falls, Sauk Centre and Willmar. We also have more than 30 clinics, 11 senior housing facilities and seven long-term care facilities throughout the area.
CentraCare has grown to meet the needs of the communities and is now one of the largest health systems in Minnesota. This means we are able to offer the latest advancements in care, technology and treatments close to home. But what makes CentraCare special is not our facilities or technology. It
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Only candidates that meet the above qualification will be shortlisted.
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